Storyteller (Giants & Carrick) - Bushmills

4 weeks ago

Bushmills, United Kingdom The National Trust Full time
Storyteller (Giants & Carrick) - Bushmills

Summary

Giant’s Causeway property welcomes visitors from all over the world and we have a number of exciting opportunities- to join us as in the storyteller team. Working within a bustling atmosphere as part of a passionate team this role plays a core part in providing fantastic customer service.

You will support the Visitor Experience Officers by providing guided tours to the Causeway, engaging with visitors at the Visitor Services Desk and ensuring our visitors receive a warm welcome. You will deal with customer enquiries to help them enjoy their visit and you will be based at Giant’s Causeway but may be required to work across other sites.

Hours: This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal installments over the year. 

You'll work 780 hours per year. Hours are flexible to meet operational need and you could be working 5 days out of 7 including weekends and Bank/Public holidays.

Contract: Permanent

What it's like to work here

Flanked by the wild North Atlantic Ocean and landscape the Giant’s Causeway is set in Northern Irelands only World Heritage Site surrounded by dramatic cliffs, for centuries it has inspired artists, stirred scientific debate, and captured the imagination of all who see it.

You’ll be part of the team who welcomes and engages with our visitors from all over the world to this special place. You will engage with all our visitors to inspire support through membership and help visitors to enjoy their day.

What you'll be doing

As the largest conservation charity in Europe, we work hard to raise funds, so that we can continue to care for all the heritage in our trust. Visitors are a vital part of what we do, so you’ll be responsible for ensuring that you provide an excellent service to all our visitors, every day. As a member of the storyteller team it’s your role to ensure that the welcome our visitors receive is perfect and that they have an amazing experience.

Understanding how and why we engage our supporters is key. Working with our spirit of place you’ll work with the visitor welcome team to link everything we do back to our cause and the on-going work we do.

You’ll deliver high standards of presentation at the property and ensure all our communications with our visitors are clear and consistent.

Who we're looking for

This job is all about ensuring our visitors have a great experience, To be fantastic in this role, you’ll need to;    

You'll be delivering guided tours and bespoke experiences with flair, so you'll need to be able to hold a space and engage with a mixed audience and deliver demonstrations.Be able to assist in the delivery of new events and activities. Gain feedback to help identify new opportunities.Have great people skills, enabling good working relationships with those in your team and across the property. Prioritise the well-being and safety of our visitors in the outdoor environment, and confident to be a first aid responder for the site on a rota basis.Be able to carry out day-to-day safety checks across the wider site. 

The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Tax-free childcare scheme
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme 
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places

Click here to find out more about the benefits we offer to support you.

  • Storyteller (Giants & Carrick) - Bushmills

    1 month ago

    Bushmills, United Kingdom The National Trust Full time

    Storyteller (Giants & Carrick) - BushmillsSummaryGiant’s Causeway property welcomes visitors from all over the world and we have a number of exciting opportunities- to join us as in the storyteller team. Working within a bustling atmosphere as part of passionate team this role plays a core part in providing fantastic customer service. You will support the...

  • Storyteller (Giants & Carrick) - Bushmills

    4 weeks ago

    Bushmills, United Kingdom The National Trust Full time

    Storyteller (Giants & Carrick) - BushmillsSummaryGiant's Causeway property welcomes visitors from all over the world and we have a number of exciting opportunities- to join us as in the storyteller team. Working within a bustling atmosphere as part of a passionate team this role plays a core part in providing fantastic customer service. You will support the...

  • Storyteller (Giants & Carrick) x 6 - Bushmills

    1 month ago

    Bushmills, United Kingdom The National Trust Full time

    Storyteller (Giants & Carrick) x 6 - BushmillsSummaryGiant’s Causeway property welcomes visitors from all over the world and we have a number of exciting opportunities- to join us as in the storyteller team. Working within a bustling atmosphere as part of passionate team this role plays a core part in providing fantastic customer service.You will support...

  • Storyteller (Giants & Carrick)

    3 weeks ago

    Bushmills, United Kingdom National Trust Full time

    Giant’s Causeway property welcomes visitors from all over the world and we have an exciting opportunity to join us in the storyteller team. Working within a bustling atmosphere as part of a passionate team this role plays a core part in providing fantastic customer service. This role is based on annualised hours, where the amount of hours you work each...

  • Storyteller (Giants & Carrick)

    3 weeks ago

    Bushmills, United Kingdom National Trust Full time

    Giant’s Causeway property welcomes visitors from all over the world and we have a number of exciting opportunities - to join us as in the storyteller team. Working within a bustling atmosphere as part of passionate team this role plays a core part in providing fantastic customer service. You will support the Visitor Experience Officers by providing guided...

  • Storyteller (Giants & Carrick) X 4

    3 weeks ago

    Bushmills, United Kingdom National Trust Full time

    Giant’s Causeway property welcomes visitors from all over the world and we have an exciting opportunity to join us in the storyteller team. Working within a bustling atmosphere as part of a passionate team this role plays a core part in providing fantastic customer service. This role is an hourly paid, fixed term role. Wherever possible we aim to offer a...

  • Business Development Manager

    4 days ago

    Bushmills, United Kingdom The National Trust Full time

    Business Development Manager - BushmillsSummaryThis is a unique opportunity to play a pivotal role in driving the social and economic value of the Giant's Causeway, Northern Ireland’s World Heritage Site, working closely with key business partners and tourism agencies to promote both the Causeway and the Carrick-a-Rede rope bridge.  As Business...

  • Business Development Manager

    4 days ago

    Bushmills, United Kingdom The National Trust Full time

    Business Development Manager - BushmillsSummaryThis is a unique opportunity to play a pivotal role in driving the social and economic value of the Giant's Causeway, Northern Ireland’s World Heritage Site, working closely with key business partners and tourism agencies to promote both the Causeway and the Carrick-a-Rede rope bridge.  As Business...

  • Business Development Manager

    4 days ago

    Bushmills, United Kingdom The National Trust Full time

    Business Development Manager - BushmillsSummaryThis is a unique opportunity to play a pivotal role in driving the social and economic value of the Giant's Causeway, Northern Ireland's World Heritage Site, working closely with key business partners and tourism agencies to promote both the Causeway and the Carrick-a-Rede rope bridge. As Business Development...

  • Booking & Sales Assistant (North Coast) - Bushmills

    1 month ago

    Bushmills, United Kingdom The National Trust Full time

    Booking & Sales Assistant (North Coast) - BushmillsSummaryDo you have administration experience? Can you deliver exceptional customer service? If so, we'd like to hear from you.This role is predominantly based at Giant’s Causeway, but you may be required to work at other National Trust sites.Hours: 1664 hours per year.Contract: Permanent part time.Working...

  • Booking & Sales Assistant (North Coast) - Bushmills

    4 weeks ago

    Bushmills, United Kingdom The National Trust Full time

    Booking & Sales Assistant (North Coast) - BushmillsSummaryDo you have administration experience? Can you deliver exceptional customer service? If so, we'd like to hear from you.This role is predominantly based at Giant’s Causeway, but you may be required to work at other National Trust sites.Hours: 1664 hours per year.Contract: Permanent part time.Working...

  • Night Porter

    3 weeks ago

    Bushmills, United Kingdom The Causeway Hotel Full time

    **About us** The Causeway Hotel is based on the Giants Causeway World Heritage site - Bushmills As Night Porter, you’ll be responsible for the security of the building during the night, providing great customer service to our guests, preparing the hotel for the busy day ahead and setting up breakfast (the most important meal of the day!). Cleaning &...

  • Breakfast Waiter

    2 weeks ago

    Bushmills, United Kingdom The Causeway Hotel Giants Causeway Full time

    Meeting and Greeting guests into the restaurant Seating guests and taking orders Taking food orders to the guest / preparing tea and coffee orders as requested. Replenishing breakfast buffet Cleaning and hoovering restaurant at end of Breakfast and setting tables for lunch **Job Type**: Part-time Part-time hours: 16-24 per week **Salary**:...

  • Night Porter

    4 weeks ago

    Bushmills, United Kingdom The Causeway Hotel Full time

    **About us** The Causeway Hotel is based on the Giants Causeway World Heritage site - Bushmills As Night Porter, you’ll be responsible for the security of the building during the night, providing great customer service to our guests, preparing the hotel for the busy day ahead and setting up breakfast (the most important meal of the day!). Cleaning &...

  • Night Porter

    2 days ago

    Bushmills, United Kingdom The Causeway Hotel Full time

    **About us** The Causeway Hotel is based on the Giants Causeway World Heritage site - Bushmills As Night Porter, you’ll be responsible for the security of the building during the night, providing great customer service to our guests, preparing the hotel for the busy day ahead and setting up breakfast (the most important meal of the day!). Cleaning &...

  • Receptionist

    2 weeks ago

    Bushmills, United Kingdom The Causeway Hotel Full time

    **Passionate, professional Receptionist** **Do you love people? Do you love to welcome them, enlighten them, inspire them and go that extra mile to ensure they have the best experience?** **Do you want your name to appear on prestigious hospitality awards?** **Can you offer a standard of service that lights up the room?** **Yes? Then allow us to take...

  • Food & Beverage Team Member x 10 - Bushmills

    4 weeks ago

    Bushmills, United Kingdom The National Trust Full time

    Food & Beverage Team Member x 10 - Bushmills Summary     The National Trust is renowned for its food and hospitality. We run 185 cafes, tea-rooms and restaurants all over England, Wales and Northern Ireland, and we'd love you to join us.     We’re looking for a Food and Beverage Team Member. In this role, you’d be making a real...

  • Food & Beverage Team Member x 10 - Bushmills

    1 month ago

    Bushmills, United Kingdom The National Trust Full time

    Food & Beverage Team Member x 10 - Bushmills Summary     The National Trust is renowned for its food and hospitality. We run 185 cafes, tea-rooms and restaurants all over England, Wales and Northern Ireland, and we'd love you to join us.     We’re looking for a Food and Beverage Team Member. In this role, you’d be making a real...

  • Food & Beverage Team Member x 10 - Bushmills

    1 month ago

    Bushmills, United Kingdom The National Trust Full time

    Food & Beverage Team Member x 10 - BushmillsSummary  The National Trust is renowned for its food and hospitality. We run 185 cafes, tea-rooms and restaurants all over England, Wales and Northern Ireland, and we'd love you to join us.  We’re looking for a Food and Beverage Team Member. In this role, you’d be making a real difference to the work of the...

  • Food & Beverage Team Member x 10 - Bushmills

    1 month ago

    Bushmills, United Kingdom The National Trust Full time

    Food & Beverage Team Member x 10 - BushmillsSummary  The National Trust is renowned for its food and hospitality. We run 185 cafes, tea-rooms and restaurants all over England, Wales and Northern Ireland, and we'd love you to join us.  We’re looking for a Food and Beverage Team Member. In this role, you’d be making a real difference to the work of the...