Housing Officer

2 months ago

Aberystwyth, United Kingdom Ceredigion County Council Full time

We are looking to recruit a Housing Options (Private Rented Sector Liaison) Officer to join our Housing Service.

On a day to day basis you will:   

act as liaison with both landlords and tenants in the private rented sector in enabling and maintaining tenancies for sustainable housing options

maintain effective working relationships with private rented sector landlords, supporting them in responsible property management and increasing housing options for the Council

provide support to new tenants allocated properties under any Council duties and schemes setting up tenancies in a sustainable manner. Schemes include temporary accommodation, supported accommodation, leasing schemes, access schemes, nomination rights etc

deal with a diverse range of complex situations and problems in line with the statutory requirements under Part 2 of the Housing (Wales) Act 2014; and to take appropriate action to prevent or relieve homelessness and develop practical solutions by providing timely interventions, comprehensive housing advice, information, and advocacy

We are looking to recruit an individual:

good interpersonal skills including mediation and negotiation

ability to formulate clear judgements and determine appropriate courses of action

ability to form positive and collaborative working relationships and negotiate with colleagues and other agencies

knowledge of current Housing & Homeless legislation, code of guidance and policy and apply it to service delivery.

knowledge of the landlord and tenant legal framework

knowledge of the housing needs of vulnerable groups of people

In addition to the above, we require an individual with a degree of fluency in the Welsh language. A successful applicant without the required Welsh language skill will be fully supported to reach the desired standard within two years of appointment.

In exchange for your skills and commitment, we will offer you a range of employee benefits including flexible hours scheme, competitive annual leave allowance and a generous pension contribution scheme. In addition, we are committed to developing our people and will not only provide support to enable you to quickly and confidently take ownership of this role’s key areas of responsibility but in addition, we are committed to supporting your development in order that you can progress your career with us. 

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