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Contracts Officer in Aberystwyth

4 months ago

Aberystwyth Lampeter, United Kingdom Barcud Full time

37 Hours, Full Time, permanent

Aberystwyth/Lampeter

Close Date: 7th August

Overall Job Purpose:

Support the Head of Planned Maintenance and Compliancy with the delivery of Barcud’s Planned Maintenance and Compliance programmes through robust contract management that enables Barcud to meet its business objectives and the needs of its tenants.

Key Responsibilities – Contract Management:

Manage and monitor contracts of providers undertaking Planned Maintenance and Compliancy activities for Barcud, ensuring that a high-quality service is being consistently delivered and Value for Money obtained throughout.

Support the development of Barcud’s Planned Maintenance programme, providing technical input based on the context of the Association’s stock.

Provide or obtain specialist technical advice for colleagues regarding any structural defects, construction failures or Health & Safety issues as well as instigating and maintaining any monitoring regime necessary in relation thereto.

Devise work specifications, ensuring that all works are completed to a high standard and follow Barcud’s Health & Safety, operational and financial procedures.

Assist with the development and implementation of process and procedures related to WHQS compliancy and planned maintenance.

Provide a responsive, customer-focused Planned Maintenance service to Barcud’s tenants and leaseholders.

Undertake and assist with the delivery of a rolling programme of stock condition and Estate surveys that ensures condition information held about Barcud’s properties is accurate and complete.

Obtain all necessary approvals for proposed planned programmes of work, such as CDM, health and safety approvals and contractor approvals.

Assist in compilation of contract documentation, ensuring accurate records are kept on contracts.

Monitor the performance of contracts, identifying issues when they arise with providers and reporting these issues to relevant senior members of staff to ensure their swift resolution.

When required, work with Procurement staff to obtain new contracts to carry out works related to Planned Maintenance and Compliancy.

Monitor the progress of planned programmes of work against timescales, advising colleagues of delays.

Monitor the budgets and risk of planned programmes of work, reporting to senior staff when pre-specified thresholds have been breached as per Barcud’s procedures.

Ensure Barcud’s properties are safe for occupants, through the management of works connected to Health & Safety.

Assist with the preparation of insurance claims arising from latent defects.

Provide specialist advice related to Planned Maintenance to colleagues across Barcud.

Respond to tenant enquiries related to Planned Maintenance, ensuring technical information is disseminated successfully and clearly.

Receive requests from tenants for repairs and maintenance, integrating these into service delivery and raising repairs / equipment requests as necessary.

Personal Specification

This person specification details the experience and skills for the position of Contracts Officer at Barcud. All skills and experience are essential except where explicitly indicated to be desirable (D).

Qualifications

HNC/D in Building Studies or Construction Management or equivalent building related qualification, or fully qualified and indentured tradesperson.

Membership to relevant professional body. (D)

Educated to A level standard or equivalent. (D)

Evidence of continually developing professional knowledge.

Experience

Delivery of Planned and Cyclical Maintenance programmes.

Devising work specifications.

Handling customer / tenant enquiries.

Monitoring the work of service providers.

Analysing problems and devising effective solutions.

Procuring the services of providers for Planned and Cyclical Maintenance programmes.

Public sector or Housing Association experience. (D)

Skills / Knowledge

Understanding of legalisation and regulations relating to Planned and Cyclical Maintenance as well as service contracts.

Knowledge of Health & Safety, including asbestos and fire safety management.

Awareness of building construction techniques.

Knowledge of the requirements of technical standards related to residential stock condition.

Able to produce comprehensive quality reporting for effective decision making.

Willing to learn Welsh to ALTE level 3 within 2 years (if not already a Welsh speaker).

Ability to deliver results to tight deadlines under pressure.

Excellent IT skills.

Sound numerical, reasoning and written communication skills.

Proven competency to handle confidential and sensitive information.

Able to set appropriate and challenging performance targets for self.

Ability to promote equality and diversity in all aspects of employment and service delivery