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Generalist Adviser

3 months ago


London, United Kingdom Citizens Advice Camden Remote Work Freelance Full time

Hours:​ 14 hpw / 0.4 full-time equivalent

Start Date: November 2024

Contract Type: Fixed term until mid-June 2025

Work Location: Hybrid - home and hospital-based at Great Ormond Street Hospital, London, WC1​

About Citizens Advice Camden

Citizens Advice Camden is a well-respected local charity with 85 years’ experience of delivering free, independent and impartial information, advice and casework services which meet the changing needs of local residents. Our aims are to provide the independent, impartial, confidential and free advice people need for the problems they face and to improve the policies and practices that affect people’s lives.​

We target our services at the most vulnerable in our community with our client profile closely matching local indices of deprivation. We identify trends to ensure our services remain agile and able to respond to changing and emerging advice needs.​

About the Role

This is an exciting opportunity to work in a well-regarded and innovative project contributing to achieving positive outcomes for some of the most vulnerable families in England and beyond whose sick children are being treated at Great Ormond Street Children’s Hospital (GOSH.) We also provide an ‘open door’ service to our GOSH partners such as social workers and family support officers in our areas of expertise.​

You will be expected to deliver high quality holistic advice and in-depth casework to families with children who are patients at GOSH across all Citizens Advice issue areas and this will include complex housing issues and with benefits cases up to appeal level.​

Whilst we are keen to provide paid to train opportunities where we can, this role is not suitable for a trainee and such applications cannot be considered. Please check the person specification below to ensure you meet the requirements for the role before applying​

Being available onsite is an important aspect of this role and so this role is ​hybrid working.  The exact split between remote/onsite working will be by agreement with the line manager and to meet the needs of the project which could change over time. This role is not suitable for remote working only.​

Note It is essential for this role that you meet the requirements ofGOSH honorary staff status and as such you must adhere to all GOSH policies, values and training requirements and pass an enhanced DBS check.​

How to Apply

To apply please click on th apply button to be redirected to our vacancy page.

Closing date for applications: 9.00am Monday 2 September 2024

Interview date: 9-10 September 2024

Interviews will be held on Zoom.