Front of House Assistant

2 weeks ago

Cobham, United Kingdom Compass Group Full time
Front of House Assistant - Chelsea FC training ground
  • £27,000 per annum 
  • 5 out of 7 days per week 
  • Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
  • Aviva Digicare - Free annual healthcare check 
  • Exclusive Benefits & Wellbeing site (Perks at Work)
  • Entertainment discounts - up to 55% off cinema tickets
  • Health & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%) 
  • Travel discounts - Discounts with holiday companies such as TUI and Expedia
  • Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards
  • Meals on duty
  • Vodaphone discounts
  • Pension scheme and Life Assurance
  • Employee Assistance Programme
  • 23 days + BH's and an additional day off for your birthday
  • 2 days additional leave, following return from Maternity leave during the first year back
  • Competitive and supportive family benefits
  • Day off for baby's 1st birthday
  • Holiday purchase scheme
  • On-going training & development and career pathways
  • Professional subscriptions paid
  • Financial wellbeing programme and preferred rates on salary finance products

Levy UK is the official catering partner to Chelsea Football Club responsible for the catering across the Chelsea Football Club estate, including Stamford Bridge stadium, Chelsea FC's training facility in Cobham and Kingsmeadow Women's stadium in Kingston.
 
 Levy UK at Chelsea Football Club cater for an estimated 1.15 million fans annually; delivering catering across 43 public outlets, 58 boxes and 20 suites on match-days. There are over 1,000 corporate and private events are held at Stamford Bridge each year along with a growing, forward-thinking collection of catering solutions across the rest of the business.
Scope of Role
  • Prepare and serve a diverse range of coffee beverages, including espresso, lattes, cappuccinos, and specialty drinks according to established recipes and standards.
  • Craft delicious smoothies and other blended beverages using fresh ingredients and following precise recipes.
  •  Operate coffee and smoothie-making equipment, including espresso machines, blenders, and juicers, always ensuring proper maintenance and cleanliness.
  • Provide exceptional service by greeting players and staff warmly, taking accurate orders, and addressing any questions or concerns promptly and courteously.
  • Maintain a clean and organized workspace, including countertop surfaces, equipment, and storage areas, to ensure compliance with health and safety regulations.
  • Assist with stocking and replenishing inventory, including coffee beans, fruits, syrups, and other supplies, to meet client demand and minimize disruptions during peak hours.
  • Collaborate with team members and client to ensure smooth operations, including coordinating drink preparation, managing customer flow, and supporting colleagues as needed.
  • Uphold company policies and procedures, including cash handling, sanitation standards, and product quality control, to deliver a consistent and exceptional experience for every customer.
Person Specification
  • Previous experience in a café, coffee shop, or similar food and beverage establishment preferred.
  • Strong knowledge of coffee brewing techniques, including espresso extraction, milk steaming, and latte art, is desirable.
  •  Familiarity with smoothie-making processes and basic knowledge of fruit and vegetable combinations is an asset.
  •  Excellent service skills with a friendly and approachable demeanour.
  •  Ability to work efficiently in a fast-paced environment while maintaining a positive attitude.
  •  Strong attention to detail and adherence to quality and cleanliness standards.
  •  Effective communication and teamwork skills to collaborate effectively with colleagues.
Client Relationship
  • Maintain a welcome and positive atmosphere with the client. 
  • Build strong relationship with the client understanding the needs and requirements.
  • Working alongside the nutritionists and chefs to fulfill the client needs. 
  • Managing the expectation of the client being transparent and honest. 
 Additional Information
Work Enhancements 
  • Private health cover (Medicash, Aviva)
  • Enhanced holiday and birthday off annually
  • Free staff meals 
  • Job skill enhancement training and courses available (Career Pathways, Apprenticeships)
  • Company pension scheme 
  • Exclusive benefits & wellbeing (Perks At Work)
  • Any 5 out of 7 days per week

Hours of WorkHours of work will be determined by the needs of the business and subject to the Working Time Directive and any Workforce agreement that is in place.  This role will involve evening and weekend working.

Who we are:


Levy UK & Ireland is the vibrant and exciting sector of Compass Group, the world's largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality. 

In the UK, we are proud to have a wealth of long-standing partnerships with venues across sports, entertainment, and events. Our partnerships include venues such as Wimbledon, Twickenham, Edgbaston, Tottenham Hotspur, Chelsea, Principality Stadium, Scottish Event Campus (SEC) and ExCel London.  

We are culinary champions - it's what we do and it's what we are passionate about. At the core of our work is the belief that sustainably sourced great food and drink, coupled with exceptional service is key to creating legendary experiences.  

Focussed on doing the right thing' for our people and the planet, sustainability, wellbeing, diversity and inclusion are at the heart of what we do.  

We have a commitment to being Net Zero by 2027, are official partners of the British Paralympic Association, and are proud to pay all our team members at least the Real Living Wage or London Living Wage. 

We collaborate with some of the UK's most game-changing and well-loved brands, all sharing our vision for bringing best-in-class experiences.  


More about the role:

 

About you:


At Levy UK & Ireland, we take pride in fostering a workplace culture that celebrates diversity and promotes inclusion. We believe that our differences are our greatest strengths, and we are committed to creating an environment where every individual is valued, respected, and empowered.

 

Our team is a vibrant tapestry of backgrounds, experiences, and perspectives, which enriches our creativity, innovation, and overall success. We are dedicated to providing equal opportunities, promoting fairness, and ensuring that all voices are heard.

 

We firmly believe that a diverse team leads to innovation and creativity. We welcome candidates from all walks of life and backgrounds to join us in our mission to create a supportive and equitable work environment where everyone has the chance to excel and collaborate.

 

Join us in our journey towards a more diverse and inclusive world, where every person has the chance to thrive and contribute their unique talents. Together, we can achieve greatness. 

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