3rd Line Senior Support Engineer

6 days ago

Hull, United Kingdom Nextech Group Ltd Full time

Join Our Team as a 3rd Line Helpdesk Engineer in Hull.

Position: Senior IT Helpdesk Engineer

Location: Hull

Salary: Up to 50,000 per annum

Key Responsibilities -

  • Design, implement, and maintain IT infrastructure components such as servers, storage, networking, and virtualization technologies.
  • Be a key member of the IT Support Team, operating as an escalation point for the 1st and 2nd Line team.
  • Provide key 3rd Line IT Support to external clientele
  • Monitor system performance and troubleshoot issues to ensure optimal performance and reliability.
  • Collaborate with cross-functional teams to design and deploy infrastructure solutions that meet business requirements.
  • Implement security best practices and ensure compliance with industry standards and regulations.
  • Evaluate and recommend new technologies to improve efficiency, scalability, and resilience of the infrastructure.
  • Document system configurations, processes, and procedures for knowledge sharing and future reference.
  • Provide technical support and guidance to internal teams and end-users as needed.

Benefits -

  • Competitive Salary Package - Enjoy a salary of up to 50,000, reflecting your skills and experience.
  • Comprehensive Benefits - We offer a comprehensive benefits package, including health insurance, pension contributions, and more.
  • Career Growth Opportunities - Take your career to new heights with opportunities for professional development and advancement.
  • Collaborative Work Environment - Join a supportive and inclusive workplace where your contributions are valued, and teamwork is encouraged.

If you're a proactive problem-solver with a passion for building and maintaining resilient IT infrastructure, we want to hear from you Join us and be part of a team that's shaping the future of technology.

Apply now and embark on an exciting journey as our Senior IT Support Engineer

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