Receptionist and PA to the Directors in Swansea

2 weeks ago


Swansea, United Kingdom The Consumer Helpline Full time

An exciting opportunity has arisen for the right person to take on the role of Receptionist and PA to the Directors at our Swansea HQ. You will be the first face people see when they come to visit us. This is a varied role where you will also be assisting the Directors as well as the back-office teams when necessary. 

Location: In office at our Swansea HQ. You can even see your desk at the top of this page 

Hours: 8.00am - 4.00pm (Weekdays only)

Salary: £11.50 - £12.50 Per Hour (Dependant on experience)

About The Role / Duties:

Welcome visitors when they arrive at TCH and direct them to where they need to go

Ensure visitors use the SignIn App

Be responsible for the issuing and return of visitor and temporary passes

Offer hospitality to visitors e.g. making drinks 

Answer, screen and forward incoming phone calls and place any required outbound calls where required

Ensure the reception area is tidy, presentable 

Receive, log and distribute post and deliveries 

Take inventory of office supplies and maintain stock 

Maintain the coffee machine in the client hub, ensuring it is clean and stocked

Personal Administration Support:

Send a daily list of visitors to management

Keep records of office expenses, along with supplementary vends from the coffee machine

Perform other clerical duties such as filing, photocopying, transcription and emails

Upon request: update Director calendars and schedule any required visitor meetings 

Upon request: collect visitor information e.g. dietary requirements and arrange hotels or travel to make their visit as smooth as possible 

Upon Request: Event Support

Ensuring interviewees are welcomed, signed in and introduced to the Recruitment Team

About you

Well-presented people person with a friendly and approachable manner

Excellent time management skills

Adept at Microsoft Office Suite and Email

Knowledge of HubSpot is an advantage

Ability to use your initiative to ensure all daily tasks are complete

Excellent organisational skills



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