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Deputy Charity Shop Manager
2 months ago
Deputy Charity Shop Manager
Richmond, North Yorkshire
Part time (4 days, 30 hours), with flexibility for sickness and holiday cover
We are committed to paying the Real Living Wage.
About Us
Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.
Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer, healthier lives.
Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.
Yorkshire is big, beautiful and diverse and, as an inclusive employer, our aim is that our workforce reflects the rich diversity of our region. We believe a diverse workforce is central to us taking action today to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.
The Benefits
We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.
We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these.
The Role
Reporting to the Shop Manager, as our Deputy Shop Manager you will lead a team of volunteers to raise funds invest in achieving the charity’s goal to save lives in Yorkshire and portray the charity as a professional, credible brand which acts with integrity. You will also Provide excellent customer service, ensuring volunteers, donors and customers know how their contribution is helping the people of Yorkshire.
Specifically, you will:
Play an active part in running our shop in Richmond, supporting the Shop Manager in implementing processes and ways of working.
Provide cover for days off, holidays and sickness as required, with possible occasional travel to other shops to provide support if needed by the charity.
Support the Shop Manager to maximise the income and profit of the shop through active stock management, replenishment, and rotation.
Manage the efficient and effective day-to-day operation of the shop in the absence of the Shop Manager.
Manage a team of well-trained volunteers in the absence of the Shop Manager and take every effort to create a happy retail environment.
Support the Shop Manager to ensure accurate accounting and handling of assets (items donated and money received).
Support the Shop Manager to ensure accurate record keeping of items donated and the amount paid for each item for Gift Aid tax reclaim purposes.
Create a welcoming professional atmosphere and deliver high standards of customer service for all customers and supporters.
About You
To be considered for this role, you will need:
To have experience of managing people/volunteers including recruitment and development.
To have previous retail experience in charity sector or commercial sector is desirable.
To ideally be educated to GCSE or equivalent.
To be highly organised with good time management skills and the ability to prioritise workload and meet deadlines.
To have excellent communication and interpersonal skills with the ability to motivate self and others.
To be resilient and adaptable to change.
Demonstrably strong planning, guiding and motivation skills with a desire to successfully achieve targeted income is desirable.
Application
Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.
To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 5 August 2024. Please read our privacy notice before applying.
Yorkshire Cancer Research is a responsible and flexible employer. We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.
We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website.
