Field Service Engineer/ Coffee Engineer

4 weeks ago

Seacombe Merseyside, United Kingdom Rosscare Full time €12

Field Service Engineer

Hourly rate £12.Based at: Wallasey Service Centre CH44 7HX - full UK driving licence

Full Time - Hours - 8:00 - 17:00 Mon-Fri

We are currently looking for Field Service Engineers to join the team within our Wallasey Service Centre, covering contracts being delivered in the following areas: As a healthcare equipment provider, Ross Care, work in partnership with the NHS to supply the necessary equipment and aids to support people in their day-to-day life.

To enable the Company to achieve the agreed contractual standard of service required by completing initial training in the workshop reconditioning wheelchair equipment to gain essential product knowledge. On completion of initial training this will enable you to work out in the field delivering, collecting, repairing, and servicing wheelchairs. Delivering and collecting wheelchairs to and from service user’s homes and NHS departments, always ensuring that the Company Infection Control Policy is followed.
Servicing and repairing wheelchairs in the field with the aim of achieving a first time fix whenever possible.
Ensure all paper work relating to each job is read carefully and completed with all the necessary information regarding parts used and action taken written onto the job card to enable the administration team to accurately update the data base.
Observe all regulations covering the driving and use of the Company vehicle on the public highway and be aware of employee responsibility under the Health & Safety at Work Act.
ensure the vehicle safety check and the van check sheet are done each week
Maintain a professional customer service attitude and always use discretion when dealing with all service users and other agencies, always wear your uniform and identification badge, and ensure the uniform is always kept clean and laundered.
Be responsible for the maintenance and safe keeping of all tools and equipment provided by the Company as outlined in the Company handbook.
Agree to undertake all training offered that is necessary to maintain the skills required for this role.
Full UK driving licence
Successful enhanced DBS check
General workshop knowledge
Basic electrical knowledge including 12v/24v D.An awareness and understanding of people with disabilities
Flexible approach to working conditions and working environment change.
Ability to use a mobile phone to relay photographs
Flexible working/responsive to changing priorities as set by Line Manager or Customer Service team
Committing to being available for short notice overtime necessitated by emergency response requirements
Ross Care is committed to promoting and embedding equality, diversity and inclusiveness and expects that the post holder will actively promote and engage this commitment in all that they do. The post holder should ensure that in all their behaviours, attitudes and working they recognise and take account of the health needs and rights of all sections of the community including ethnicity, disability, gender, age, sexual orientation and religion/belief. The post holder will be expected to engage the service users, other agencies and the public where relevant and adhere to the Company’s policies and procedures governing zero tolerance to discrimination, harassment, bullying, stereotyping and prejudicial treatment

Its aim will be to ensure that neither applicants nor employees receive less favourable treatment on the grounds of sex, marital status, disability, religion, creed, colour, race, nationality, ethnic origins or social background, or are disadvantaged by conditions or requirements that cannot be shown to be justifiable.

Please apply for the Field Service Engineer role with your updated CV.

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