Audio Visual Technical Support Engineer
5 days ago
This is a rare opportunity to break into the AV industry without needing prior experience.
You’ll be joining a growing AV and technology services business that is heavily investing in its managed services offering. Initially, this role blends customer support with technical exposure, but within 12 months it becomes a fully technical AV support position.
If you’re a sound, audio, or technology graduate (or a junior engineer) who wants to build a long-term career in professional Audio Visual engineering, this is a genuine entry route into the industry.
This isn’t a call-centre job and it isn’t a dead-end helpdesk. You’ll be learning from experienced engineers, working with real enterprise AV systems, and being trained on platforms like Crestron, Extron, and Microsoft Teams Rooms.
Triage issues and determine whether they can be resolved remotely or require engineer attendance.
• Provide first-line support for customer AV environments.
• Learn AV technologies through formal training and day-to-day exposure.
• Build confidence in troubleshooting AV systems remotely.
• A genuine interest in audio, sound, AV, or technology.
• Graduate-level education or college experience in sound, media, engineering, or IT is ideal.
• Comfortable working in an office environment.
No previous AV experience is required. Training provided.
Full training into Audio Visual engineering.
• Clear development path into technical support and engineering roles.
• Regular working pattern with no night or weekend shifts.
• 4 days per week in the office initially, moving to 3 days after settling in.
Monday to Friday, 9am–5pm.
Established UK-based Audio Visual solutions and managed services provider.
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