Night Support Worker
2 days ago
Support Worker
Contract: Fixed term until 28/04/2025
Whatever your experience of street homelessness and its impact on people’s lives - personal or professional - when you join the Thames Reach team as a Support Worker, we’ll make the best use of all your understanding, compassion and commitment
Thames Reach runs projects and services that help to end homelessness in London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.
Last year we helped more then 12,000 people.
We are looking for a Support Worker to join the City Mobile Intervention Support team.
The Thames Reach Outreach teams operate across London and help those who are rough sleeping to find routes away from the street. Individuals are assessed to identify their support needs and support plans are created, including work to obtain identification, access health services and refer to other specialist agencies, including those offering immigration support.
Assess the support needs of new clients in a person-centred manner, using a standardised process.
Manage a caseload of clients, identifying the most appropriate route towards sustainable and permanent accommodation, and devise plans to achieve this.
Work alongside various partner agencies to ensure that clients are accessing appropriate support to access and sustain accommodation.
Work with clients who identify as women and develop specialist knowledge in women’s homelessness.
To succeed as the Support Worker you will have:
Have commitment to supporting people to achieve the best outcomes as they work towards independence.
Have the capability to carry out administrative tasks alongside practical support work, and manage and mitigate risk.
Have IT skills with the ability use Outlook, online recording systems, Excel, and Word, using a tablet and a smart phone.
Generous holiday allowance - 29 days per year plus 8 public holidays (pro rata).
Pension - we contribute 6.5% to your pension when you contribute 1.Excellent development opportunities - career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.
Wellbeing support - our 24/7 employee assistance programme and opportunities for TOIL.
Life assurance - four times your annual salary and critical illness cover.
Other benefits including a blue light discount card, interest free season ticket and cycle to work loans.
We will not accept applications where Artificial Intelligence (AI) has been used to assist with completing the competency questions.
Thames Reach is committed to safeguarding. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.
Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.
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