Technical Services Advisor

4 weeks ago


Swansea, United Kingdom The Lignum Group Full time

Role – Technical Service Advisor Location – Swansea, Wales
Salary – circa £28,000 + great benefits and remote work options

One of my clients working within the building envelope product manufacturing sector has been sticking to their mantra of internal promotions are the way forward. They’ve been looking after their employees with a great benefits package and have great staff tenure, and they’ve been in the industry for close to 50 years providing great products and service to countries all over the globe.

This will be a technical based customer service role that will see you arranging and balancing work loads of technical support queries for the Technical Support Engineers.
Past experience working in a solutions-based customer service-related role.
Technical mind/Engineering knowledge – coming from an engineering background or working with detailed products and parts as a target market.
Experience logging client and product details, as well as tracking work loads to provide top notch service.

Working remotely
~ Shares based bonus scheme.
~4% pension
~ Private health care and cash plan
~ Shopping discounts.
~ Death in service 2 x salary
~24 days annual leave + 1 for 2 years’ service
~ Strong sick pay scheme
~ Cycle to work
~ Family friendly policies


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