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Training and Quality Lead

4 months ago

London, United Kingdom Living Well Homecare Ltd Full time €22,000

We are actively recruiting an organised, reliable, and caring Team Leader for our growing office. Right at Home Chippenham delivers high-quality, trusted care and support to adults living in the comfort of their own home.
Competitive salary of £22,000 per annum plus bonuses (OTE £24,838)
Access to award winning training and ongoing professional development
Career progression opportunities and room to grow
The opportunity to be part of a ‘family feel’ supportive team who put quality at the heart of everything they do
Participate in new client assessments, complete and update care plans and risk assessments.
Maintain ongoing service user compliance, by undertaking care plan and risk assessment reviews
Ensure the recording of all necessary information clearly and legibly in line with record keeping policies and procedures
Deliver care calls as required in emergencies and gaps in rota
Ensure outstanding compliance across the business and to support the business in achieving a minimum of “Good” in CQC inspections
Take a turn on a rota basis including weekends to manage the office on-call telephone support service
To ensure training needs of all staff are met effectively – implement induction programmes and identify and provide for on-going training needs
To oversee rostering of care visits within designated area, ensuring continuity of Caregivers and a high quality of work for each team member.
We cover Chippenham, Calne, Melksham, Malmesbury and surrounding areas, therefore local area knowledge is highly desirable.
You must hold a valid driving licence and access to a reliable car - Essential
Good computer skills including proficient use of MS Office, the ability to produce reports and good computer systems knowledge
Self-motivated and flexible, with a willingness to participate in an on-call system for out of office hours
Extremely well organised, excellent planning and prioritising ability with high attention to detail
If you have experience as a Field Care Supervisor, Senior Care Assistant, Care Team Leader, Care Coordinator, Care Scheduler, Care Administrator or NHS Care Administrator we would love to hear from you. However, if you do not have experience, we provide full training and encourage candidates from all sectors to apply, for example: retail supervisors, hospitality staffing or, airline scheduling. This could be your new career, with the full support and training.