Consultant, Account Advisory
5 days ago
The Account Advisory team supports Guidewire’s customers throughout their journey to help them achieve greater value from their investment in Guidewire Software. Our team also offers product demonstrations to help drive adoption of features and functions and to help close functional gaps observed during business optimization engagements. This is a high profile, customer facing role where the individual will lead, support and advise on business optimization engagements (primarily within EMEA but globally as well). This role will be integral in advising our customers in how to maximise value from their transformations and migrations to Guidewire Cloud Platform (GWCP), as well as ongoing value delivery. Due to the strategic nature of these efforts, the individual must be analytical, curious, creative and personable. In addition to contributing to business optimization engagements, the ideal candidate will bring additional expertise in either their ability to influence technical solutioning critical to value delivery or credibility in value realization consulting principles and governance. Finally, this individual will contribute strategically to initiatives deemed important to the Account Advisory team and the broader Solution Advisory organization.
Continuously drives strong collaboration with, but not limited to, Customer Success, Sales, Solution Advisory, Services and Product ultimately empowering our colleagues to be trusted advisors;
Works diligently to nurture our customer’s success that drives customer loyalty through high-quality assessments that drive actionable outcomes;
In addition to leading and supporting engagements, responsibilities may include the following:
Manage customer relationships through and beyond their upgrade and cloud transition, with a focus on building enduring partnerships;
Advance the state of the Account Advisory team by continuously improving the methodology and tool-sets based on customer experiences.
Promote our consultative services externally via Guidewire marketing events and public conferences.
This role will require 25%-50% travel.
5+ years of experience in management consulting, functional / technical sales consulting, or professional services roles with a focus on uses/application of insurance / SaaS platforms.
~ Functional knowledge of the Guidewire applications and/or deep insurance industry expertise with high comfort in discussing workflow and financial concepts.
~ High analytical aptitude and consultative mind-set to gently challenge customers in making key strategic decisions that will be some of the building blocks of their transformation.
~ Energy and passion to help build and grow our consultative efforts within Guidewire.
~ At Guidewire, we foster a culture of curiosity, innovation, and responsible use of AI—empowering our teams to continuously leverage emerging technologies and data-driven insights to enhance productivity and outcomes.
P&C financial fluency or technical proficiency of transformation programs
Experience with large scale cloud deployments and development of the associated strategy.
Experience selling and/or implementing enterprise software.
Demonstrated ability to embrace AI and apply it to your role as well as use data-driven insights to drive innovation, productivity, and continuous improvement.
We combine digital, core, analytics, and AI to deliver our platform as a cloud service. We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation.
For more information, please visit and follow us on Twitter: @Guidewire_PandC.
Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
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