Customer Relation Manager
5 days ago
Sales & Marketing - Hertfordshire
Contract: Full Time
Shift type: Dual Site Customer Relations Manager | Hertfordshire | 40 hours per week | £36,000 per annum + bonus
Are you a personable, high-energy professional with a talent for building relationships? Do you enjoy helping people make important decisions while providing reassurance, clarity, and empathy?
We’re looking for a Dual Site Customer Relations Manager to cover two care homes in Hertfordshire: White House care home in Letchworth Garden City SG6 1QL & Penrose Court care home in Biggleswade SG18 8UA)
Build strong local knowledge and networks to connect families to the care they need.
Conduct engaging, personalised tours of each home, showcasing services, facilities, and community.
Collaborate with care and management teams to coordinate assessments, admissions, and contracts.
Support marketing initiatives, community engagement, and local partnerships to raise awareness of both homes.
You’ll join a supportive, values-led team with a competitive salary of £36,000 and OTE of £6,500. Full training and ongoing support will help you excel, while working across two communities allows you to make a wider impact.
Strong local knowledge of Hertfordshire, ideally with established networks.
Experience in sales, customer service, or family liaison roles; IT literate and confident using CRM systems and reporting dashboards.
All appointments are subject to an enhanced DBS check.
You’ll be joining a values-led care home that’s part of the Care Concern Group, a family-owned provider with over 130 care homes across the UK. We’re expanding rapidly and are committed to delivering high-quality care and support to our residents. We believe in delivering care to the highest standard, and our five core values guide everything we do: These values define who we are and underpin everything we do, from the smallest interaction to the most complex care. Apply today to become our Dual Site Customer Relations Manager in Hertfordshire.
-
Customer Relations Manager
5 days ago
Hertfordshire, United Kingdom Care Concern Group Full timeSales & Marketing - Hertfordshire Contract: Full Time Salary: £36,000 Per Annum Shift type: Days Contracted hours: 40 Dual Site Customer Relations Manager | Hertfordshire | 40 hours per week | £36,000 per annum + bonus Are you a personable, high-energy professional with a talent for building relationships? Do you enjoy helping people make important...
-
Customer Relations Manager
2 weeks ago
Caldecote, Hertfordshire, United Kingdom Care Concern Full timeCustomer Relations Manager Sales & Marketing - Hertfordshire Contract: Full Time Salary: £36,000 Per Annum Shift type: Days Contracted hours: 40 Dual Site Customer Relations Manager | Hertfordshire | 40 hours per week | £36,000 per annum + bonus Are you a personable, high-energy professional with a talent for building...
-
Customer Service Manager
3 weeks ago
Watford, Hertfordshire, United Kingdom Add Property Full timeCustomer Support Manager A forward-thinking property business is looking for a confident Customer Support Manager to lead its support team. This role is all about driving service standards, improving processes, and ensuring customers receive the very best experience every time. Role Overview: Location: Head Office (on-site) Package: Competitive salary +...
-
Customer Service and Order Specialist
1 day ago
Hertfordshire, United Kingdom CK GROUP Full timeCK Group are recruiting for a Customer Service and Order Specialist to join a diagnostics company at their site in Welwyn Garden City, Hertfordshire on a contract basis for 12 months. **Salary**: £12.82 ph PAYE Customer Service and Order Specialist Role: - Respond to customer’s orders and enquiries in an accurate, timely and professional manner. -...
-
Customer Experience Manager
1 week ago
Watford, Hertfordshire, United Kingdom Sainsbury's Full timeLeading in our stores: Our management teams don't just run stores - they're the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they're...
-
Customer Performance Manager
1 week ago
Hertfordshire, United Kingdom Morgan Sindall Property Services Full timePermanent - Full Time We are looking to recruit a Customer Service Manager to join us in Hertfordshire. About the Role Joining our team, you’ll be responsible for the management and administrative compliancy of the Morgan Sindall Integration System (MSi), with accountability for managing the business process systems, ensuring the attainment and...
-
Employee Relations Co
2 weeks ago
Hatfield, Hertfordshire, United Kingdom David Lloyd Clubs Full timeWould you like to join Europe's leading premium health & wellness group? Our team members are the ambassadors of our business and the heart of what we do. We are on the look out for an Employee Relations (ER) Co-ordinator to join our People Team! As Employee Relations Co-ordinator you will provide accurate, timely and proactive administrative support to the...
-
Employee Relations Co
2 weeks ago
Hatfield, Hertfordshire, United Kingdom David Lloyd Clubs Full timeWould you like to join Europe's leading premium health & wellness group? Our team members are the ambassadors of our business and the heart of what we do. We are on the look out for an Employee Relations (ER) Co-ordinator to join our People Team! As Employee Relations Co-ordinator you will provide accurate, timely and proactive administrative support to the...
-
Customer Training Project Manager
7 days ago
Hertfordshire, United Kingdom The One Group Full timeOur client is a commercial organisation based in Hertfordshire that is looking for a Customer Training Project Manger to join them on a permanent basis. The primary objective of this role is to contribute to strategic programmes (Offset, Joint-Venture, Industrialpartnership) by designing and delivering training courses to their customers. **You will be...
-
Employee Relations Advisor
2 weeks ago
Hertfordshire, England, United Kingdom Stangate HR Full timeYou're an ER Adviser looking to have more autonomy; would like to have an impact and help shape an ER strategy. Ever looking for a company where you can progress and develop within an organisation.This role will work with the regional People Partners and the Area and General Managers providing support for their employee relations. The style of HR is very...