Senior Credit Control Officer

2 weeks ago

Falmouth Cornwall, United Kingdom talenty Full time

Credit Controller
#35,000 – £45,000 per annum, depending on experience
#Full-time, Permanent

A leading wholesale food distributor in the South West is seeking an experienced Credit Controller to take ownership of their credit control function, drive process improvements, and help bring structure to a growing B2B ledger.

Following a recent merger and continued growth, they are looking for someone with the confidence and commercial understanding to step in, take the reins, and create lasting change within a high-volume, fast-paced finance team.

This is a newly shaped position, reporting to the Finance Director and working alongside a dedicated Sales Ledger team of five. The successful candidate will lead the credit control operations, introduce and refine systems, and manage customer relationships to reduce aged debt and improve cashflow.

Someone who has been through the credit control trenches and knows how to bring order to a complex ledger.

Take full ownership of the credit control function, systems, and daily operations
Manage a B2B customer base of 2,500–3,500 accounts
Contact customers by phone and email to chase payments, resolve queries, and build strong relationships
Identify high-risk accounts and manage the escalation process through to legal proceedings if required
Reduce aged debt and improve DSO through structured and persistent credit management
Work with the Sales Ledger team to embed consistent credit control practices
Provide regular cash collection and aged debt reporting to senior finance leadership
Support training and development within the team

Previous experience in a senior credit control role, ideally within a B2B environment
Experience managing large ledgers (2,500+ accounts)
Strong understanding of credit risk, customer management, and legal collection processes
Experience improving or implementing credit control systems and procedures
Strong Excel skills
Apply today for immediate consideration

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