Reception Manager
3 weeks ago
Reception Manager Manager at Sexy Fish in Manchester
Sexy Fish was launched in London in October 2015. Designed by Martin Brudnizki Design Studio and decorated with artwork from Frank Gehry, Damien Hirst and Michael Roberts, the look and feel is glamourous and opulent. The food takes its inspiration from the seas of Asia, with a focus on Japan. The bar holds the world’s largest Japanese whisky collection at 400 bottles, as well as offering a hard to resist cocktail list.
We are currently seeking a dedicated and accomplished Reception Manager to lead our front-of-house team in Manchester. As the Reception Manager, you will play a central role in overseeing the reception area, managing reservations, and contributing to the overall success of our establishment. If you have a passion for hospitality, strong leadership skills, and a commitment to delivering exceptional service, we invite you to be a key influencer at our fabulous restaurant.
Key Responsibilities:
- Oversee the day-to-day operations of the reception area, ensuring high service standards.
- Manage and coordinate reservations, optimizing seating arrangements and guest flow.
- Supervise and mentor reception staff, providing guidance to maintain a positive work environment.
- Handle guest inquiries and concerns with professionalism and prompt resolution.
- Collaborate with the management team to organize and execute private events and functions.
- Ensure adherence to company policies, procedures, and quality standards.
- Contribute to maintaining a positive and inclusive atmosphere for both guests and staff.
Requirements:
- Proven experience as a Reception Manager or in a similar front-of-house role within the hospitality industry.
- Experience with Reservation Software.
- Strong organizational, communication, and interpersonal skills.
- Exceptional problem-solving abilities and a proactive approach to operational challenges.
- Ability to work in a fast-paced environment and manage multiple tasks efficiently.
- Familiarity with reservation systems and administrative tasks.
Benefits:
- Generous discount off your bill (including drinks), when dining in one of our restaurants across the Group
- Unrivalled opportunities for progression across the Group
- 28 days holiday, increasing with length of service up to 5 extra days
- Recommend a friend scheme with great bonuses per individual referral
- Exclusive access to our discounts including money off gym memberships, travel, online shopping, gadget, and much more
- Reward programmes, long service awards, and staff recognition and incentives
Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality.
We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.
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