Team Manager
3 weeks ago
Supplier Relationship Lead - Global Facilities Services Firm Salary: £90,000 + bonus + package
Location: UK Hybrid (home based / ability to travel Nationwide required)
We are currently partnered with a world-leading facilities management firm, dedicated to delivering innovative solutions that enhance operational efficiencies and customer satisfaction across a broad range of blue-chip and FTSE-listed organisations. With a presence in over 50 countries, this organisation partners with clients across every sector, including retail, healthcare, logistics, commercial property, and construction. Over the last 40 years, they have tailored their approach to shape the future of FM, utilising the power of innovation, technology, and data. They are truly world-class and pride themselves on their outstanding delivery to drive efficiencies across facilities services that benefit customers all over the world.
Following a recent transformation plan, they seek an experienced Head of Supplier Relationship Management to join the executive team and oversee supplier relationships for a major, £Multi-billion client. Your role will involve managing a team dedicated to SRM support, reporting, and contract administration, helping you manage suppliers and report on performance. You will create strong oversight and assurance processes, using data-driven insights to monitor emerging issues and risks related to supplier performance, legal or regulatory compliance, due diligence, or financial control.
A key requirement of the role will be to lead the supplier management improvement programme, owning supplier performance, communicating, and embedding new governance in line with procurement best practices. This SRM approach will set targets to deliver additional value from its relationships, building partnerships that yield innovative solutions and continuous improvement.
Manage supplier relationships and contract delivery within key client accounts, building engagement and trust with major client contacts
Drive team performance to deliver excellent service and push suppliers to excel, using performance scorecards
Review management information to ensure KPI and SLA compliance, creating standard reporting packs for key supplier relationships
Lead, coach, and motivate a dedicated supplier management team, developing a culture aligned with company values
Implement talent management, succession plans, and mandatory training, while consistently applying company policies
Positively impact the P&L through effective budget management and delivery of in-life savings
Strong commercial and supplier management skills.
Ability to lead and manage team performance.
Excellent relationship-building and communication skills.
Strategic and commercial acumen.
You’ll have the chance to transform supplier management processes and work with cutting-edge technology alongside a global team of experts dedicated to driving success for businesses worldwide.
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