Big 4 - Test Governance and Operations Lead

4 weeks ago

London, United Kingdom Nexere Consulting Full time

Job Description:

Fantastic contract opportunity to join a leading Big 4 consultancy business, initial 6 months, will likely extend. The Role Supporting role within a Test Management Office (TMO) function at a leading FMCG client in support of a major digital transformation across S/4 HANA and other applications. Responsible for the management of test operations to support project and programme delivery. Responsible for the management of the Governance model to support project and programme delivery. Ensuring that quality standards are defined and understood across testing delivery teams. Ensuring operational processes are defined and understood across project and testing delivery teams. Development and maintenance of plans for demand management, including forecasting and budgeting. Engaging with project stakeholders to initiate test setup, i.e., understanding the high-level scope and allocating a suitable test manager from the Test Delivery Pool Attend “Annual Business Plan (ABP)” alongside the PMO to gain understanding of the overall project pipeline and timescales and the purpose and technologies to be utilised in developing each project. Managing the recruitment, onboarding, assignment, and scheduling of resources, ensuring the overall TMO resource profile grade / skillset level is appropriate. Building and maintaining relationships with internal stakeholders and third-party suppliers Contributing operations information and recommendations to strategic plans and reviews; preparing action plans and resolving and monitoring resource issues Identifying and highlighting opportunities for improvements, regarding testing operations Working collaboratively with the Test Delivery Pool to support and deliver testing services. Initial maintenance of the TMO Repository of Test assets and collateral Generate and publish reporting metrics and KPIs, regarding operations activities – Test Delivery Pool utilisation, Demand vs. Supply, etc. Carrying out internal reviews and delivery assurance across any aspect of the test delivery as per the TMO Framework Collaborating with the 3rd party test suppliers to share good practice and test standards. Ensure good practice in the delivery of testing services and the production of testing deliverables, with adherence to the Test Framework Ensure Test tools are appropriately leveraged within programme / project testing as per the defined guidelines. Identifying and highlighting risks and opportunities for improvements Driving a culture of continual process improvement, to enhance quality and expand service offerings. Reporting metrics and KPIs, regarding governance and assurance activities (and project adherence to standards) Applying appropriate methods to support Agile, CI/CD, DevOps, Waterfall, and other hybrid approaches. Building and maintaining relationships with internal stakeholders and third-party suppliers Providing adherence reports to the Head of TMO and Senior Project Stakeholders Preparing action plans and resolving and monitoring test governance issues with Test Managers within the Test Delivery Pool Working collaboratively with the Test Delivery Pool to support and deliver testing services.

The Person:

An experienced testing professional, with experience of test delivery across different types of technology change and testing projects, including software / applications, infrastructure, middleware, devices / end user computing, and digital / desktop services. An advocate for Test Governance and Frameworks to ensure the correct controls are in place for an effective and efficient testing across the project portfolio. Experienced in provision of relevant metrics and dashboard reporting to Leadership and representing the overall testing position in various senior forums. Manages risks, issues and dependencies and escalating to Leadership where required. Excellent communication and stakeholder management skills, with the ability to influence C-suite executives and others, to build and maintain strong relationships. Ability to develop and implement test governance to ensure the correct controls are in place for an effective and efficient testing across the project portfolio. Ensures testing activities are performed in accordance with the TMO framework with a consistent approach for reporting and escalation. Excellent communication and stakeholder management skills, with ability to influence and build relationships. Solid problem-solving skills, including the ability to analyse complex data, identify core issues, and investigate, evaluate, and reach appropriate conclusions Send your CV for more information

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