Merchandiser - Fashion Brand

Vivienne Westwood is one of the most iconic British fashion brands, renowned for its heritage, innovative design, and commitment to culture and activism. We care deeply about our people and the environment, and our core values — Gaia, Quality not Quantity, Activism, Culture & Heritage — guide us daily. If you share our passion for creativity, sustainability, and innovation, we’d love to hear from you.
We are excited to offer an opportunity for a Ecommerce Merchandiser role to join our Ecommerce team on a full-time basis for 12 months. This role will be based in our Merton office.
Responsible for maintaining the e-commerce platform. This includes front-end (user interface) and supporting back-end (server-side) development to include intuitive navigation, and ensuring a seamless shopping experience.

Overseeing the Curation and maintenance of APAC -Japan locale product listings to enhance user experience and drive sales.
Create, maintain and deploy guidelines for Japan partners to follow online catalogues and developing range plans that align with seasonal campaigns and evergreen offerings.
Support Japan website operative teams with troubleshooting or training resource for efficiency - adhering to best practice and compliance.
Overseeing a comprehensive online calendar that includes seasonal launches, promotions, exclusive collaborations, sale activities. Supporting back-end development and website refinement in collaboration with systems integration (SI) teams to improve overall site performance.
Understanding key metrics and generating insights to apply actionable initiatives for improvement and drive revenue growth for APAC - Japan website operations.
Reporting on performance metrics and online sales to inform business decisions.
Collaborating with the internal commercial teams to coordinate and execute promotional campaigns with our Japan partners and third party stakeholders.
Keep abreast of all localised online activities and developments impacting sales online.
Enhancing the UI/UX customer journey to facilitate seamless navigation and boost conversion rates and all key metrics for online success.
Any other ad hoc tasks required.

(Proficiency with Salesforce Commerce Cloud (SFCC).
Strong knowledge of web development technologies, including HTML, CSS, and XML.
Advanced skills in Microsoft Excel for data management and reporting.
Expertise in data reporting, analysis, and interpretation.
Familiarity with UI/UX principles and best practices to enhance user experience.
Japanese (Mandatory)/ Chinese (Mandatory)/ English (Mandatory)

Staff discounts
Training
Health & Wellbeing support (includes Private Medical Health Insurance, EAP, Gym Discounts, Access to Financial Planning Service, etc.)
Perkbox membership: access to a wide range of perks, discounts, and wellness resources
Cycle to work scheme
Generous annual leave allowance
Pension Scheme
Vivienne Westwood is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by local government laws.