Retail Supervisor

2 days ago

Bicester Oxfordshire, United Kingdom New Balance Full time

New Balance is more than just a sportswear brand – we are a family. We want people to join our team who can develop with us as we continue our journey as a growing brand. Our retail stores are looking for associates who can engage, excite, educate and entertain our consumers from the moment they walk through the door. We need your passion and the desire to be a true brand ambassador as well as your genuine love for working with customers and motivating a team. Open and close the store following the correct company procedures
Support the Store Management team on overall store and back of house standards
Assist in training and coaching Associates
To achieve personal KPIs and contribute to overall store performance
Deliver total customer satisfaction to every customer, following the end-to-end customer journey – from entering the store to leaving the store
Help to ensure the store remains commercial as possible following company guidelines
Adhere to company’s policies and procedures
Responsible for maintaining health, safety, and environmental standards in store
Perform other duties that as required from the management team
Previous retail experience desirable or proven experience in a team environment
A passion for retail and sales
Ability to perform basic maths and general retail operational processes
Flexible work schedule including weekends and holidays
Competitive compensation
Potential to earn more through our Retail Bonus Scheme
Great development opportunities
Generous staff discount
Project involvement across our European region
Flexible uniform package

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