Senior Delivery Manager

EXL (NASDAQ: EXLS) is a global data and artificial intelligence ("AI") company that offers services and solutions to reinvent client business models, drive better outcomes and unlock growth with speed. EXL harnesses the power of data, AI, and deep industry knowledge to transform businesses, including the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 60,000 employees spanning six continents. For more information, visit Role: Senior Delivery Manager - Credit Risk Strategies BU/Segment: Banking / Analytics Location: Halifax, United Kingdom (Flexible hybrid working) Employment Type: Umbrella Contract (Inside IR35) to start ASAP We are seeking a highly skilled Senior Delivery Manager to lead the delivery of complex, high-impact programmes within the Credit Risk Strategy domain of retail banking. In this role, you will oversee the end-to-end implementation of strategic credit risk initiatives across retail banking portfolios, ensuring seamless collaboration between business, risk, and technology teams. You will bring a deep understanding of credit risk decisioning, hands-on experience with SAS programming, and strong leadership in agile delivery environments. The ideal candidate will demonstrate exceptional stakeholder management and delivery discipline, ensuring programmes are executed efficiently, compliantly, and in full alignment with business objectives. This is an exciting opportunity to drive meaningful change within a dynamic and highly regulated environment. As part of your duties, you will be responsible for: Lead the end-to-end delivery of complex credit risk strategy programmes, ensuring alignment with overall business objectives. Collaborate with cross-functional stakeholders to drive delivery and ensure effective interlock across multiple platforms and teams. Oversee project planning, execution, and delivery within agreed timelines, managing risks and dependencies proactively. Ensure adherence to regulatory, risk management, and governance standards throughout the project lifecycle. Support strategy implementation through data-driven validation and alignment with credit decisioning logic. Champion agile delivery practices, fostering continuous improvement and collaboration across teams. Qualifications and experience we consider to be essential for the role: Strong understanding of credit risk strategies and decisioning logic within the retail banking environment. Demonstrable experience delivering large-scale programmes involving credit risk systems or decisioning engines. Proficiency in SAS programming and Excel for data analysis, validation, and strategy implementation. Proven experience managing complex projects with multiple stakeholders in an Agile delivery setup. Excellent stakeholder management, negotiation, and team leadership skills. Previous experience working in retail banking or financial services is highly desirable. Skills and Personal attributes we would like to have: Experience in credit risk systems implementation or strategy optimisation. Prior delivery experience with major retail banks. Project Management or Agile certifications (e.g., PMP, Scrum Master, SAFe) are an advantage. Strong analytical and problem-solving abilities with a focus on delivery excellence. To be considered for this role, you must already be eligible to work in the United Kingdom.