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Bedford Bedfordshire, United Kingdom Randstad UK Full time

Business Support Administrator

Bedfordshire (with some travel to other sites)

We are excited to partner with Bedfordshire Police in their search for a dedicated Business Support Administrator. This is a fantastic opportunity to join a dynamic team within a respected law enforcement organisation, contributing to the smooth running of essential operations. If you’re an organised, proactive individual with a keen eye for detail, this role offers a chance to make a meaningful impact within the community while advancing your administrative career.

Main Purpose of the Role:

  • To provide an effective and efficient administrative service for Bedfordshire Police. The role will include business support administration to the Local Policing / Crime & PPU / Intel / SSID department.
  • To contribute to achieving the vision, purpose and values of Bedfordshire Police.

Key Responsibilities:

  • To provide a range of administrative support duties for the Local Policing / Crime & PPU / Intel / SSID (to be amended upon recruiting) department to include:
  • Produce emails, letters and other correspondence using MS Windows software and Bedfordshire Police ICT
  • Booking meetings; including sending agendas, background papers.
  • Liaising with the appropriate people to ensure appropriate pre-meeting notes or briefings are obtained for meetings where required.
  • Attending meetings and preparing and maintaining decision and action logs. Ensure that meeting documents are circulated promptly in accordance with agreed Service Level Agreements.
  • Maintaining a comprehensive electronic filing / storage system for departmental correspondence and key documents. Make effective use of SharePoint and OneNote.
  • Provide diary management, including booking meetings, booking rooms on Police estates.
  • Provide transactional itinerary planning to ensure appropriate travel where required.
  • Providing cover for team colleagues as required.
  • Controlling and handling documents in accordance with protective marking requirements.
  • Provide support for completion of individual and departmental records (For example, time sheets, expenses, stakeholder lists and hospitality paperwork).
  • Facilitate the resolution of ICT technical problems, where possible.

Entry Requirements:

  • Must have a good standard of verbal and written communication skills for correspondence and reports and be able to speak to people face to face and over the telephone clearly and concisely.
  • Strong administrative experience.
  • Ability to organise meetings.
  • Ability to work under pressure and to manage deadlines.
  • Ability to prioritise workloads with relevance to importance and timescales.
  • Strong IT skills with a working knowledge of Microsoft Office to include MS Teams, Word, Diary
  • and Email management in Outlook, Excel, Power Point, Mail Merge, SharePoint and One Note.
  • Able to work on own initiative and unsupervised, as well as being able to work in a team environment.
  • Experience of dealing with people at all levels.
  • Able to undertake administrative work accurately and in a methodical way.
  • Experience of working within a customer focused environment.