Head of Technical Delivery

5 days ago

Reading Berkshire, United Kingdom Primark Full time

The Identity Technical Delivery Manager will deliver and coordinate a portfolio of identity and access management initiatives as laid out by the Identity Platform Manager. The primary focus will be to expand the coverage and maturity of privileged access controls, drive the implementation of an Identity Governance and Administration (IGA) solution, and oversee a series of smaller identity-related projects. This role will ensure delivery against strategic objectives, embedding security best practice, regulatory compliance, and operational efficiency.
Healthcare, pension, and potential bonus. 27 days of leave, plus bank holidays and if you want, you can buy 5 more. Because Primark is all about tailoring to you, we offer Tax Saver Tickets, fitness centre, and a subsidised cafeteria.
What You’ll Do as a Identity Technical Delivery Manager
Translate the strategic identity roadmap, defined by the identity Platform Manager, into executable delivery plans.
Lead the delivery of a Privileged Access Management (PAM) expansion programme, increasing coverage across critical systems, cloud platforms, and infrastructure.
Oversee the end-to-end implementation, from business case to BAU, of an Identity Governance and Administration (IGA) solution, ensuring appropriate integration with HR systems, directories, and business applications.
Provide leadership to project managers, business analysts, and technical resources and manage cross-functional teams including architects and engineers.
Ensure programme activities support regulatory compliance (e.g., Monitor, manage, and escalate programme risks, issues, and dependencies.
Here at Primark, we want everyone to feel valued – so please bring your authentic self to work, of course with some other key experience and abilities for this role in particular:
Strong knowledge of identity and access management concepts, including PAM, IGA, SSO, MFA, RBAC, and JML processes.
Hands-on experience overseeing implementation of commercial PAM and IGA platforms (e.g., CyberArk, BeyondTrust, SailPoint, Saviynt, Okta).
Strong stakeholder management, able to influence senior executives and technical teams alike.
Excellent programme and project management skills, with a structured methodology (e.g., MSP, Prince2, Agile).
If you need any reasonable adjustments or have an accessibility request, during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology please contact your talent acquisition specialist. 
All offers of employment are subject to background checks, including right to work, reference education and for some roles criminal, and financial checks. If you have any concerns, please reach out to our talent acquisition team to discuss. 
 
Primark promotes equal employment opportunity, we strive to create an inclusive workplace where people can be themselves, access opportunities and thrive together.
If you require extra support at any stage of the selection process, please get in touch with our team at removingbarriers@primark.

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