Specialist, Customer CARE

3 days ago

Redditch Worcestershire, United Kingdom Steatite Limited Full time

Travel: up to 50% (UK & EU) Salary: Competitive, dependent on experience

We are looking for a technically skilled Field Services Specialist to join our Communications Business Unit. You will provide hands-on support for networking and communications solutions, with a particular focus on Wave Relay® MANET systems, supporting both internal teams and external customers across the UK and Europe.
As a Field Services Specialist, you will provide technical support for networking and communications solutions, including managing customer trials, demonstrations, and exhibitions across the UK and Europe.
This is a dynamic, field-based role involving customer trials, demonstrations, equipment deployments, and collaboration with business development and technical teams. You will play a key part in ensuring successful project delivery and supporting the evolution of Steatite’s communications technology.
Deliver technical support for customer trials, exercises, and demonstrations.
Support Cloud Relay (BLOS) operations alongside Network SMEs.
Offer onsite and remote support to customers, building strong technical relationships.
Evaluate new software and hardware products.
Support internal testing and exercises using Wave Relay® equipment.
Applied knowledge of IP networking and computer networks.
Experience in defence communications product support (2+ years preferred).
Clean UK driving licence; Proficient in Microsoft Office, especially PowerPoint.
Networking certifications (CCNA or equivalent) or electronics qualifications.
Eligibility for UK Government Security Clearance.
Work with cutting-edge communications solutions in the defence and networking sector.
Travel across the UK and Europe for trials, demonstrations, and deployments.
Become a subject matter expert (SME) supporting both internal teams and customers.

Applicants must be eligible to obtain UK Security Clearance (SC).
The successful candidate will be required to undergo UK Government security clearance as part of the role.
This role will require the ability to gain Security Clearance (SC) prior to starting work.
Offer and onboarding - Successful candidates will receive a formal offer, followed by pre-employment checks and onboarding support to ensure a smooth start.
If you are technically minded, proactive, and ready to support communications projects in a fast-moving environment, we would love to hear from you. Apply today and help us deliver next-generation networking solutions.

  • Customer Care Specialist

    2 weeks ago

    Redditch, United Kingdom Mindful Chef Full time

    **More Than Just A Job**: Are you tired of the same old 9-5 routine and looking for something more exciting? If you're after a boring, traditional job, we're probably not the place for you. But if you want to be part of a vibrant, forward-thinking company, keep reading! We are Mindful Chef, the UK's favourite healthy-eating recipe box company and a proud B...

  • Customer Care Specialist

    2 weeks ago

    Redditch, United Kingdom Mindful Chef Full time

    **Join Our Team at the UK’s Favourite Recipe Box!** Are you tired of the same old 9-5 routine and looking for something more exciting? If you're after a boring, traditional job, we're probably not the place for you. But if you want to be part of a vibrant, forward-thinking company, keep reading! We are Mindful Chef, the UK's favourite healthy-eating...

  • Field Service Specialist

    3 days ago

    Redditch, Worcestershire, United Kingdom Steatite Limited Full time

    Travel: up to 50% (UK & EU) Salary: Competitive, dependent on experience About the Role We are looking for a technically skilled Field Services Specialist to join our Communications Business Unit. You will provide hands-on support for networking and communications solutions, with a particular focus on Wave Relay® MANET systems, supporting both internal...

  • Customer Success Manager

    3 days ago

    Redditch, Worcestershire, United Kingdom DCS Group (UK) Ltd Full time

    At DCS Group, we’re the UK’s leading Distributor, Manufacturer and Exporter of Health, Beauty, Household and Grocery products, proudly partnering with global power brands such as Procter & Gamble, Unilever, Kenvue, PZ Cussons, SC Johnson, Whitworths and Danone. We’re now seeking a Customer Success Manager – Manufacturing to drive profitable growth,...

  • Care Leavers Outreach Worker

    4 days ago

    Worcestershire, United Kingdom Service Care Full time

    Care Leavers Outreach Worker needed with Worcestershire County Council **Start** **Date**: - ASAP **Location** - Worcester, Hereford, Telford or Shrewsbury **Duration** - Initially 3 months **Hours** **per** **week** - 37 hours per week **Salary** - £17 ltd an hour *** **Description**: - Working with children, young people and families as part of...

  • Customer Service Specialist

    6 days ago

    Redditch, United Kingdom Arden Personnel Full time

    **Customer Service Specialist - Redditch - £24,000 pa rising to £25k after 12 months - Permanent - Monday - Friday 9.00am - 5.00pm** Looking for a rewarding career in customer service? Do you want to work for a company where you can learn new skills and continue to grow within the business? Our client, in Redditch, is now hiring customer service...

  • Customer Care Specialist

    2 days ago

    Redditch, United Kingdom Mindful Chef Full time

    **Join Our Team at the UK’s Favourite Recipe Box!** Are you tired of the same old 9-5 routine and looking for something more exciting? If you're after a boring, traditional job, we're probably not the place for you. But if you want to be part of a vibrant, forward-thinking company, keep reading! We are Mindful Chef, the UK's favourite healthy-eating...

  • Audiologist/heare Care Assistant/wax Specialist

    1 week ago

    Worcestershire, United Kingdom Prospect Health Full time

    **Fully independent Audiologist / Heare Care Assistant / Wax Specialist role near Redditch, full time, base salary up to £24,000, OTE** £27,000-£28,000+, mid week only, clinic based, career progression available Keen to work within an exceptional high quality fully independent service environment working with a highly regarded employer of choice then...

  • Customer Resolution Specialist

    2 weeks ago

    Redditch, United Kingdom Stirling People Solutions Full time

    **Customer Resolution Specialist** **£26,535** **Location - Redditch (Hybrid)** **Full time/Permanent - 37.5 hours** **Contact - Adam Stirling (Stirling People Solutions)** If you’re an experienced Customer Resolution Specialist looking for a new role with a well established, national business, this could be the one for you. This financial services...

  • Customer Order Management Specialist

    2 days ago

    Redditch, United Kingdom Cummins Inc. Full time

    **DESCRIPTION** We are looking for a talented **Customer Order Management Specialist** to join our team specializing in **Customer Service** for our **EU Aftermarket Cummins Drivetrain and Braking Systems Customer Service department** in **Grosvenor House, Redditch, United Kingdom.** **In this role, you will make an impact in the following ways**: -...