Customer Support Marketing Administrator
1 month ago
An exciting opportunity for a bright and confident Marketing & Customer Service Assistant has arisen at The Spectator . Based in our lovely offices overlooking St James’s Park, you will be part of our close-knit marketing team. This is a fantastic and varied role which would equally suit a recent graduate or school leaver, or someone with a proven experience in an office-based environment.
You will work across both The Spectator and its sister publications’ The Spectator Australia and Apollo magazine, and be responsible for a variety of customer service and admin related tasks including:
Customer service:
Act as a point of contact for our outsourced customer service agency.
Assist with customer service escalations coming into the office.
Carry out weekly and ad hoc reporting on customer service and other subscription reporting.
Subscription marketing:
Manage the internal promotions schedule, as well as execution of certain marketing elements.
Help with the organisation of selected events.
Assist with 3rd party marketing activity on ad hoc basis.
Help to source new gifts/shop items when needed.
General office admin:
Assist with setting up marketing promotions.
Ad hoc subs/marketing related tasks.
General office admin where needed.
Excellent skills in Word, Excel and PowerPoint.
Please note that this is an office-based role and requires the successful applicant to be present in the office 5 days a week.
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