IT Service Desk Engineer

2 days ago


Sittingbourne Kent, United Kingdom Sota Full time

About Sota Sota is more than a technology provider, we’re a trusted partner committed to delivering exceptional service and innovative solutions across a wide range of technologies. Our mission is to ensure every customer experience exceeds expectations. We pride ourselves on being at the forefront of digital transformation, helping businesses thrive in an ever-evolving tech landscape.

This role is your opportunity to make a real impact by providing first and second-level technical support that keeps businesses running smoothly. You’ll manage problems and requests across diverse technologies, ensuring compliance with company policies while driving continuous improvement in service quality. Microsoft Desktop OS & Office Systems
Microsoft Server OS & Virtualisation
Networking: TCP/IP, DNS, DHCP, VPN
Printers, Desktops, Servers
Strong technical foundation in Microsoft and networking technologies.
Hands-on experience with hardware and software troubleshooting.
Team player committed to quality and continuous improvement.


Competitive salary and benefits.
Opportunities for career progression and professional development .



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