Client Services Account Manager

3 weeks ago

Sunderland Tyne and Wear, United Kingdom NRG. Full time

An industry leader in the Business Process Outsourcing industry are looking to appoint a number of Account Managers to support their growing list of global brand clients.

As a Client Services Account Manager, your role will be to build positive relationships with key accounts in a growing organisation.

Success comes from effective management of clients and internal stakeholders through clear communication. The goal is to grow and develop client accounts by maximising existing services, increasing sales, and ensuring client satisfaction.

In return for your hard work you will receive a starting salary between £33,000 and £42,000 DOE, excellent benefits and hybrid working.

Your role:

  • Cultivate strong client relationships, addressing escalations and involving internal staff as needed. Document client business knowledge and communicate it internally.
  • Handle day-to-day queries, ensuring effective communication with clients and internal stakeholders.
  • Gain a deep understanding of products and services to enhance client satisfaction.
  • Manage new product, project, or change briefings, serving as a liaison between clients and internal stakeholders.
  • Support project delivery for new accounts, collaborating with project managers and teams.
  • Prepare monthly and quarterly management packs for structured client reviews, discussing forecasts, improvements, and growth.
  • Generate detailed Management Information reports to keep clients informed of progress and performance.

About you:

  • Experience within an account management or client facing position, ideally within a BPO.
  • Ability to work under pressure, manage your time effectively and work on your own initiative.
  • Excellent analytical, decision making and problem-solving skills.
  • Self-motivated, ambitious, and determined.
  • Excellent communication skills at all levels.
  • Excellent attention to detail.

If this sounds like you then we’d like to hear from you.

Send your CV and a member of our team will be in touch.

  • Client Services Account Manager Client Services Account Manager

    3 weeks ago

    Sunderland, Tyne and Wear, United Kingdom Devonshire Full time

    Are you an experienced Customer Success Manager looking for a new challenge? If you love stakeholder management and working in a fast-paced environment, you will love this role! I am seeking a highly motivated and experienced Customer Success Manager to join the team. They specialise in digital transformation services, helping clients transition from...

  • Client Services Account Manager

    3 weeks ago

    sunderland, tyne and wear, United Kingdom JR United Kingdom Remote Work Freelance Full time

    An industry leader in the Business Process Outsourcing industry are looking to appoint a number of Account Managers to support their growing list of global brand clients.As a Client Services Account Manager, your role will be to build positive relationships with key accounts in a growing organisation.Success comes from effective management of clients and...

  • Client Services Account Manager

    5 days ago

    Sunderland, Tyne and Wear, United Kingdom Devonshire Full time

    Are you an experienced Customer Success Manager looking for a new challenge? If you love stakeholder management and working in a fast-paced environment, you will love this role! You will join working in a team on site and be close the Sunderland. I am seeking a highly motivated and experienced Customer Success Manager to join the team. Our client is a...

  • Client Services Account Manager

    5 days ago

    Sunderland, Tyne and Wear, United Kingdom Devonshire Full time

    Are you an experienced Customer Success Manager looking for a new challenge? If you love stakeholder management and working in a fast-paced environment, you will love this role! You will join working in a team on site and be close the Sunderland. I am seeking a highly motivated and experienced Customer Success Manager to join the team. Our client is a...

  • Client Services Account Manager

    2 days ago

    Sunderland, Tyne and Wear, United Kingdom Devonshire Full time

    Are you an experienced Customer Success Manager looking for a new challenge? If you love stakeholder management and working in a fast-paced environment, you will love this role! You will join working in a team on site and be close the Sunderland. I am seeking a highly motivated and experienced Customer Success Manager to join the team. Our client is a...

  • Key Account Manager

    4 weeks ago

    Sunderland, Tyne and Wear, United Kingdom Pin Point Recruitment Full time

    Key Account Manager * Monday - Friday * Hybrid option after passing probation One of Europe's largest communications companies is searching for a talented Key Account Manager to join their Client Services team. Working for a high-profile local employer, you will manage and develop a close working relationship with various key accounts, ensuring all...

  • Client Services Account Manager

    4 days ago

    Sunderland, United Kingdom NRG. Full time

    An industry leader in the Business Process Outsourcing industry are looking to appoint a number of Account Managers to support their growing list of global brand clients.As a Client Services Account Manager, your role will be to build positive relationships with key accounts in a growing organisation.Success comes from effective management of clients and...

  • Client Services Account Manager

    2 weeks ago

    Sunderland, United Kingdom NRG. Full time

    An industry leader in the Business Process Outsourcing industry are looking to appoint a number of Account Managers to support their growing list of global brand clients.Have you got what it takes to succeed The following information should be read carefully by all candidates.As a Client Services Account Manager, your role will be to build positive...

  • Client Services Account Manager

    5 days ago

    Sunderland, United Kingdom NRG. Full time

    An industry leader in the Business Process Outsourcing industry are looking to appoint a number of Account Managers to support their growing list of global brand clients.Increase your chances of reaching the interview stage by reading the complete job description and applying promptly.As a Client Services Account Manager, your role will be to build positive...

  • Client Services Account Manager

    4 days ago

    Sunderland, United Kingdom NRG. Full time

    An industry leader in the Business Process Outsourcing industry are looking to appoint a number of Account Managers to support their growing list of global brand clients.As a Client Services Account Manager, your role will be to build positive relationships with key accounts in a growing organisation.Success comes from effective management of clients and...

  • Client Services Account Manager

    4 days ago

    Sunderland, United Kingdom NRG. Full time

    An industry leader in the Business Process Outsourcing industry are looking to appoint a number of Account Managers to support their growing list of global brand clients. As a Client Services Account Manager, your role will be to build positive relationships with key accounts in a growing organisation. Success comes from effective management of clients and...

  • Client Services Account Manager

    7 days ago

    Sunderland, United Kingdom NRG. Full time

    An industry leader in the Business Process Outsourcing industry are looking to appoint a number of Account Managers to support their growing list of global brand clients.As a Client Services Account Manager, your role will be to build positive relationships with key accounts in a growing organisation.Success comes from effective management of clients and...

  • Client Services Account Manager

    7 days ago

    Sunderland, United Kingdom NRG. Full time

    An industry leader in the Business Process Outsourcing industry are looking to appoint a number of Account Managers to support their growing list of global brand clients.As a Client Services Account Manager, your role will be to build positive relationships with key accounts in a growing organisation.Success comes from effective management of clients and...

  • Client Services Account Manager

    7 days ago

    Sunderland, United Kingdom NRG. Full time

    An industry leader in the Business Process Outsourcing industry are looking to appoint a number of Account Managers to support their growing list of global brand clients.As a Client Services Account Manager, your role will be to build positive relationships with key accounts in a growing organisation.Success comes from effective management of clients and...

  • Client Services Account Manager

    7 days ago

    Sunderland, United Kingdom NRG. Full time

    An industry leader in the Business Process Outsourcing industry are looking to appoint a number of Account Managers to support their growing list of global brand clients.Increase your chances of an interview by reading the following overview of this role before making an application.As a Client Services Account Manager, your role will be to build positive...

  • Client Services Account Manager

    4 days ago

    Sunderland, United Kingdom Devonshire Full time

    Are you an experienced Customer Success Manager looking for a new challenge?nIf you love stakeholder management and working in a fast-paced environment, you will love this role!You will join working in a team on site and be close theSunderland.I am seeking a highly motivated and experienced Customer Success Manager to join the team.nOur client is a dynamic...

  • Client Services Account Manager

    4 days ago

    Sunderland, United Kingdom Devonshire Full time

    Are you an experienced Customer Success Manager looking for a new challenge?If you love stakeholder management and working in a fast-paced environment, you will love this role!You will join working in a team on site and be close the Sunderland.I am seeking a highly motivated and experienced Customer Success Manager to join the team.Our client is a dynamic...

  • Client Services Account Manager

    4 days ago

    Sunderland, United Kingdom Devonshire Full time

    Are you an experienced Customer Success Manager looking for a new challenge?Check below to see if you have what is needed for this opportunity, and if so, make an application asap.If you love stakeholder management and working in a fast-paced environment, you will love this role!You will join working in a team on site and be close the Sunderland.I am seeking...

  • Client Services Account Manager

    4 days ago

    Sunderland, United Kingdom Devonshire Full time

    Are you an experienced Customer Success Manager looking for a new challenge?If you love stakeholder management and working in a fast-paced environment, you will love this role!You will join working in a team on site and be close the Sunderland.I am seeking a highly motivated and experienced Customer Success Manager to join the team.Our client is a dynamic...

  • Client Services Account Manager

    4 days ago

    Sunderland, United Kingdom Devonshire Full time

    Are you an experienced Customer Success Manager looking for a new challenge? If you love stakeholder management and working in a fast-paced environment, you will love this role! You will join working in a team on site and be close the Sunderland. I am seeking a highly motivated and experienced Customer Success Manager to join the team. Our client is a...