People Advisor
3 days ago
Are you looking for your next Human Resources career move? Look no further We have a rare opportunity to join us as a People Advisor as part of our People Team, based at our Flagship Store in Newcastle upon Tyne
About the Role
As a People Advisor you will support our People Partners and the business in three key areas:
- ER: Case Management.
- Insights, Data analysis and reporting.
- Policy development and change projects.
In this role you will support the People Partners in delivering the People Strategy by being the first line help point of contact for our line managers with queries related to the management of their people. You will be key and accountable for producing monthly and quarterly People Insight reports for our locations.
Key accountabilities as a People Advisor are providing case management and advice in line with our people policies and current employment legislation. Tracking and triaging case management workload and escalating to the People Partners where appropriate. You will use influence and coaching skills to support case managers to resolve issues with in SLA timescales.
Reporting and data, you will create insights for areas showing ER activity and highlight issues that are affecting the business and where the people team focus needs to be. You will be key in identifying gaps in policies and producers looking for continuous improvement to streamline and work with key stakeholders to implement.
As part of developing management capability in this role you will support facilitation of workshops, support the delivery of quarterly and yearly appraisal completion and calibration and be key in supporting the wider People team with business change projects.
About You
- A can do attitude with energy, drive and a passion for delivering excellent support services to key stakeholders.
- Being in your first or early stages of your HR career as a HR Advisor you will have gained exposure to ER cases and have a good understanding of HR and Employment Law.
- Confident in using sound judgement and problem-solving skills to support resolution.
- Empathetic and able to remain calm in stressful situations.
- Curious and enjoy creating reports and looking at trend analysis to support focus for the People Team.
- You will have Excel experience including using VLOOKUP and macros.
When you join Fenwick, you'll receive:
- Up to 25% discount in all Fenwick stores and fenwick.co.uk.
- 33 days annual leave, inclusive of Bank Holidays (pro rata for part time colleagues)
- Your birthday off as an additional day annual leave – this can be taken any day within your birth month.
- A buying holiday benefits scheme in which you are eligible to buy a further 5 days across the year.
- ‘Perks*’ - a great way to get Retail, Leisure & Hospitality discounts, exclusive deals, and cashback on a wide range of products.
- WeCare -24/7 GP, wellbeing advice & support service.
- Cycle to Work scheme.
- Pension scheme.
About Fenwick
Fenwick is rich with heritage and history and have been style pioneers since 1882 when our first store opened. We know luxury and are proud to remain the largest independent, family-owned group of department stores within the UK. We are on an exciting journey to exceed our customers' expectations and we are always on the lookout for new talent to join us.
Our collaborative spirit unites a workforce of over 2,000 individuals across our stores, as well as in our support functions, encompassing Digital, Buying & Merchandising, IT, Finance, People, Customer Service teams, and our cherished restaurants and distribution centres.
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