Endoscopy Porter

Our vision is to be the best place for healthcare anywhere and the best place to work in healthcare.

Hours: Rota including weekends and nights.

Contract: Permanent

Cleveland Clinic London are looking to recruit a Front of House Assistant/Hospital Porter, with previous healthcare experience, to be the front-line ambassador for Cleveland Clinic London. Cleveland Clinic London offers a brand-new high-acuity environment with the very latest equipment, where caregivers are encouraged to grow their expertise across multiple specialties, and in collaboration with expert clinicians. Our Mission, ‘Caring for life, researching for health, and educating those who serve’, assures our unwavering commitment to professional development.

Transfers patients between various areas of the hospital, ensuring their safety and dignity at all times

Assists with the replacement and transportation of medical gas cylinders in accordance with policies and procedures

Operates the hospital mailroom and provides a postal distribution service to patients and caregivers

Adheres to policies and procedures and attends all mandatory training or courses specific to the role

Accompanies patients to their room and other areas, explains hospital facilities/services, and provides a comprehensive room orientation

Transfers patients using beds, wheelchairs and stretchers • Assists with the safe handling and transportation of luggage, medical equipment and other items

Parks vehicles in the designated parking facilities • Books all visitors in the visitor management systems in place and coordinates their arrival • Answers calls promptly, takes clear messages, and makes accurate notes

Experience in Front of House roles/Hospital Porter within healthcare

Driving License (Preferred)

Proficient level of written and verbal English

High level of emotional intelligence, empathy and integrity

25 days Annual leave plus 8 days Bank holiday a year

Auto-Enrolment of 5% pension - Cleveland contribute 10% through Salary Exchange

Private Medical Insurance and Private Dental Insurance

Life Assurance

Discounted gym facilities in our Admin Office Building

Employee Assistance Programme

Cleveland Clinic is one of the leading providers of specialised medical care in the world, providing clinical excellence and superior patient outcomes for almost 6 million patient visits per year across more than 200 locations. We employ over 80,000 caregivers worldwide and continue to drive innovation in healthcare.

As an equal opportunities employer, we aspire to work together to promote a more inclusive work environment, which represents our commitment to celebrate diversity.

CCL is committed to applying its Equal Employment Opportunity/Workforce Diversity and Inclusion Policy at all stages of recruitment and privileging.