Network Operations Manager
3 weeks ago
Lorien is collaborating alongside a leading telecoms company in their search for their new Network Operations Manager to lead the NOC team and operate within an evolving expanding organisation that has doubled in size over the last year. You will be reporting directly to the Director of Network Engineering, overseeing the network operations, troubleshooting and performance monitoring of the network.
Additionally, this position will be responsible for building accurate dashboards to monitor KPI’s and SLA’s and involve creating and implementing methods to increase the network’s performance.
The role is working through a hybrid model, stationed out of their Edinburgh office (3 days in, 2 days WFH), as well as access to their latest tech, and more, so please look at the finer details below:
Take responsibility for daily faults and incidents within the network to improve efficiency
Perform ‘Root Cause Analysis’ to eliminate the underlying causes of issues.
Establish Key Performance Indicators (KPIs) and produce regular reports to facilitate the evaluation of network performance.
Oversee the management of inventory and distribution during fault resolution and maintenance activities.
Leverage and improve a cost-effective TechOps framework to monitor network alarms, assess network performance, enhance customer experience, and streamline fault response and resolution processes.
Be available outside of regular hours for both scheduled maintenance and unforeseen network incidents, and participate in the 'On Call Rota.' (Adept understanding of IT and telecommunications.
It would be beneficial to have a background working in an ISP environment, or within a NOC environment.
The role is paying up to £50,000 per annum, with a benefits package including a bonus of up to 10%. If this sounds like a step in the direction you’re looking to go then apply below for immediate consideration
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Network Operations Manager
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Edinburgh, Edinburgh, United Kingdom Lorien Full timeJob Title: Network Operations ManagerLorien is collaborating with a leading telecoms company to find a Network Operations Manager to lead the NOC team and drive network performance.This role involves overseeing network operations, troubleshooting, and performance monitoring, as well as building dashboards to track KPIs and SLAs.Key Responsibilities:Manage...
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Edinburgh, Edinburgh, United Kingdom Lorien Full timeJob Title: Network Operations ManagerLorien is collaborating with a leading telecoms company to find a Network Operations Manager to lead the NOC team and drive network performance.This role involves overseeing network operations, troubleshooting, and performance monitoring, as well as building dashboards to track KPIs and SLAs.Key Responsibilities:Manage...
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Edinburgh, Edinburgh, United Kingdom Lorien Full timeJob Title: Network Operations ManagerLorien is collaborating with a leading telecoms company to find a Network Operations Manager to lead the NOC team and drive network performance.This role involves overseeing network operations, troubleshooting, and performance monitoring, as well as building dashboards to track KPIs and SLAs.Key Responsibilities:Manage...
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Edinburgh, Edinburgh, United Kingdom Lorien Full timeJob Title: Network Operations ManagerLorien is collaborating with a leading telecoms company to find their new Network Operations Manager. This role will lead the NOC team and operate within an evolving expanding organisation.Key Responsibilities:Take responsibility for daily faults and incidents within the network to improve efficiency.Perform 'Root Cause...
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