Solutions Engineer Remote
3 days ago
As the trusted technology partner for merchants, banks, acquirers, ISVs, payment aggregators and fintech customers our world-class terminals, solutions and services enable the global ecosystem of payments acceptance. With 40 years of experience, innovation is integral to Ingenico’s approach and culture, inspiring our large and diverse community of experts who anticipate and help shape the evolution of commerce worldwide. With 40 years of experience, innovation is integral to Ingenico’s approach and culture, inspiring our large and diverse community of experts who anticipate and help shape the evolution of commerce worldwide. The Unattended Solutions Engineer is responsible for supporting pre & post sales and integration needs of our clients. They work closely with account executives and managers to provide technical product integration support to the sales team. The Unattended Solutions Engineer is the technical liaison between customers and internal departments including product management, marketing, sales, service, QA, and software development. Will perform technical and sales related activities at customer locations independent of sales executives, which may include, but is not limited to, customer presentations, product integrations, and product demonstrations to provide guidance and training on Ingenico's suite of solutions. Implement and support Ingenico hardware and software payment solutions focused on unattended vertical
Collaborate with third-party financial solution providers to resolve technical integration issues.
Deliver product training to customers and partners.
Provide sales support to account executives through presentations, whiteboard sessions, and technical product demonstrations.
Assist in testing and piloting new hardware and software releases.
Work with QA and software engineering teams to recreate and resolve technical issues.
Provide technical input to software development teams to enhance Ingenico's Unattended solution stack.
Development experience in Android, Java, and C#.
Technical expertise with driver solutions, PC installations, and detailed unattended workflows.
Strong project management, time management, and prioritization skills.
Hardware experience with POS peripherals, PCs, servers, and common POS retail workstations and back-office solutions.
Understanding of various payment device interfaces & implementations such as OPOS, JPOS & IBM EFT.
MS Word, Excel, Project, Visio, and PowerPoint.
As part of our values, we embrace diversity and inclusion at Ingenico. We are an equal opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status or any other protected characteristic under applicable law, whether actual or perceived.
Ingenico welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
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