Head of Payroll
4 weeks ago
Citadel Source are delighted to be working on an exclusive basis with a leading hospitality business based in the city center to recruit a Head of Payroll role to be employed on a permanent basis.
About you
The ideal candidate will be a person who has a passion for payroll and is looking to progress their payroll career whilst also having the ability to successfully lead and provide opportunities for development and acting as a mentor. The successful candidate must have extensive payroll knowledge with experience of complex problem solving, a proven track record of communicating and ability to effectively work across internal teams supporting the payroll strategy.
The role
This is an excellent opportunity for a candidate who likes to manage in a fast paced environment and want to support the growth of a successful business. Communication will be key to ensure seamless and accurate payroll and to promote continuous development.
As the Head of Payroll your role will include but not be limited to:
- Project manage the monthly and 4-weekly payrolls, ensuring that these are completed with plenty of time prior to cut-off times, without additional hours and the team being put under undue pressure.
- Reviewing and analysing the payrolls using excel models to pick up and correct errors – challenging the team and business where required.
- Perform weekly rota checks for errors and correcting as necessary including a frequent check to ensure we’re compliant with all required legislative requirements (e.g. National Living/Minimum Wage).
- Research and advising the business on any changes to legislation (payroll or otherwise). Include the pro’s; con’s; commercials and how changes could be implements.
- Work closely with ops/ROMs/OD and HQ stakeholders to be part of key decisions such as changes to payroll policies (holiday pay).
- Regularly seek out feedback to look to improve the service to stakeholders. This may include payroll reports, system functionality. Genuinely seek to build excellent relationships with our site and field-based teams to understand how to make their roles easier, and how they work.
- Develop, coach and lead a team a payroll team that cares about providing excellent service and standards. Oversee the priorities of the team to make sure that workload peaks (e.g. payroll weeks) are never left short staffed.
- Work together with finance to ensure effective ways of working around all payroll and reward items (e.g. approving BACS files; payment of bonuses; project managing pay review change processes).
- Responsibility for annual GPGR, alongside the Finance Director
- Help management accounts maintain the Balance sheet recs for all payroll-related lines (PAYE, Net Wages, Employee loans, Pensions etc.)
- The smooth and efficient delivery of the People Services covering payroll; systems; employee administration; policies and processes, insight reporting.
- Driving a solution and service culture within People Operations, looking for opportunities to really engage and support our ROMs, Operations, and site-based teams with how to make their life simpler and how to make our processes more effective each period.
- Effective onboarding/offboarding of all team members with clear SOPs in place e.g. keeping contracts up to date, ensuring P45s sent on time.
- Lead on all HR systems (ownership of the existing payroll, scheduling, and HR administration modules), supporting the onboarding of any new HR technology and the successful integration to existing platforms.
- Responsible to produce all People-related data, working closely with the Head of People Experience to and Finance to correlate quantitative data to qualitative data to develop insight.
- Keep really connected to our site teams to make decisions in the best interests of stakeholders and have a continuous improvement approach to comms and processes.
- Be an excellent verbal and written communicator – own all communications from the department making sure that actions are clear, reports are easy to navigate, and that feedback is acted upon.
- Own and update all policy documents including the employee handbook, overtime policy, tronc etc. Ensure these are easily accessible and communicated.
What the client has to offer?
• Competitive Salary
• A culture that appreciates ideas and celebrates individuality.
• 50% off products
• 10% bonus.
• Pension contribution.
• 24/7 mental health support.
• Amazing company events
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