Part-time Senior Pension Administrator

4 weeks ago

South West England, United Kingdom Aptia Full time

Aptia is a new force in the employee benefits and pensions administration services, on a mission to change the world of administration for the better.
In an underserved market, with huge potential for growth, Aptia will serve 1,100 clients in the US and UK markets and will be supported by shared services in India and Portugal - helping more than seven million people live healthier and happier lives.
Our team embodies our values daily, to surpass client expectations, evolve constantly and nurture genuine relationships for the long-term.
If you want to join a sector that never stands still, in a company culture that is agile and that will invest in your career development, we could have your perfect next role.
Job requirements Are you an experienced Pensions Administrator looking for a fresh challenge?
In this role you will play a key role in supporting clients and scheme members on complex queries and calculations, as well as using your expertise to peer review, coach and check calculations for more junior team members.
This role will ideally be aligned to an Aptia Office in the UK on a hybrid-working basis. Other flexible working options may be considered by exception.
Communicating with clients and scheme members on complex queries when required via letter, email and telephone.
Performing complex pensions calculations, enter pensions data and answer enquiries to the required standard using both automated and non-automated manual/system processes across a wide range of member or scheme events.
Ensuring errors, omissions and complaints are handled as accordance with agreed procedures and within appropriate timescales.
Monitoring project income and work with your Manager to ensure client projects are delivered on plan and to budget.
Identifying opportunities to generate additional revenue within your client group, ensuring requests for additional work are identified and costs calculated and confirmed.
Ability to perform complex pension calculations, and the ability to peer review other calculations to a high standard of accuracy
In-depth knowledge of UK pensions legislation.

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