2nd line engineer

4 weeks ago


Skelmersdale Lancashire, United Kingdom In Technology Group Full time

Our client, a thriving Managed Service Provider who deliver solutions through IT Support, Infrastructure and Networking support are looking for a 2nd Line IT Support Engineer who will serve as the first point of escalation from the 1st Line engineers and handle more complex incidents and service requests.

Microsoft 365 and applications
Windows & Mac Operating Systems
Networking Protocols – DNS, DHCP, TCP/IP, WAN/LAN
SharePoint, Teams, OneDrive, Exchange
Windows 10/11 and Windows Server

Provide technical support to clients remotely and face-to-face
Diagnose & resolve hardware and software issues
Provide maintenance through monitoring, administration
Project delivery support

Health and wellbeing programme
Free parking
Company vehicle
Gym membership
Social events
Great company culture
Casual dress code

If the role sounds like something you are interested in, then please apply ASAP for immediate consideration.

Keywords: IT Support Engineer, 2nd Line IT Support, 2nd Line, Technical Support Engineer, IT Technician


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