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3rd Line Engineer

4 months ago

Lancashire, United Kingdom Network IT Full time

Looking to move away from BAU?
 
If you’re an experienced 2nd Line Engineer looking to take the leap to third line whilst delivering on projects, this role could be for you
 
You will need to be customer centric in your approach with a willingness to progress.
 
The Expectations:

Acting as a point of escalation for the helpdesk.
Provide onsite support to customers when required.
Deliver on projects across (Infrastructure & Cloud).
Possess a broad skillset.
Effective communicator ensuring any issues are resolved in a timely manner.
Keep up to date with the latest technologies and certifications. 
Desirable Technical Experience: (Not All Essential)

Active Directory, Group Policies, Azure AD
DNS, DHCP, TCP/IP, WAN/LAN
Windows Server
Exchange – Office 365
InTune/EndPoint
VMware/Hyper-V
Networking Fundamentals
Backup Software
Monitoring Tools