Resident Manager

2 weeks ago

Manchester, United Kingdom Property Management Recruitment Full time
PMR are seeking a Resident Manager to work as part of the on-site team at our clients large Build to Rent development in Manchester Key Responsibilities & Accountabilities: Work with Resident Managers team to achieve average occupancy level of 95% Work with team to deliver great customer service. Assist with booking in maintenance requests with in house and external maintenance. Ensure 100% accuracy of data recording on Yardi. To be the primary, customer facing representative for all current and prospective residents, ensuring that they enjoy an exemplary experience from first enquiry to move-in, and on to an enduring and sustained residency experience thereafter To listen, to challenge and be ready to change things that raise expectations and set new living standards, working collaboratively with the wider team To meet set budgeted targets for occupancy and revenue, and customer satisfaction scores Ensure properties are ready for move-in and all required administration has been fully completed. Create accurate inventories and schedules of condition. Plan and undertake resident inductions, providing a fantastic move-in experience for our residents. Undertake pre-move out and move out inspections and manage the deposit release process for out-going residents. To create an environment that enables the General Manager to lead and define the overall resident proposition and deliver commercial performance. Dress and present show apartments. Play a leading role in organising and delivering events, social and community initiatives to support the SRM Property and Resident Experience. Handle incoming queries and provide excellent on-going support and aftercare to our residents. Accurately report and record all activity in line with company controls, processes, and policies. Working pattern:

40 hours a week. 5 out of 6 days a week on a rota basis. Qualifications & Experience: Previous property management experience Working with company processes, properties and legislation Excellent administrative skills, organised Excellent understanding of what makes good customer service Experience with problem solving, finding solutions ARLA or equivalent property qualification desirable. Key Skills & Competencies: Exceptional communicator at all levels, written and oral Solutions focussed Resilient A balanced approach to support and challenge Highly motivated with very high levels of integrity Organised, self-motivated and results driven Energetic and passionate about the role High standards with attention to detail in all aspects of the role (presenting apartments, cleanliness, health & safety) Proficient in Microsoft Office applications (Word, Excel, Outlook, etc) Collaborative, team player

TPBN1_UKCT

  • Resident Service Manager

    2 weeks ago

    Manchester, United Kingdom INTEGRO PARTNERS LTD Full time

    Resident Service Manager£26,000 plus bonus of 10%ManchesterWe are excited to present an exceptional opportunity for a talented individual to join  as a Resident Service Manager,  As part of our dynamic team, you will be the primary, customer facing representative for our current and prospective residents, ensuring an exemplary experience from first...

  • Resident Liaison Officer

    2 months ago

    Manchester, United Kingdom Meridian Business Support Limited Full time

    We are looking for Resident Liaison Officers to join our construction client on a temp to perm basis. Your role within the business will be spent within the Manchester area (Blackley/New Moston), with time split over 2/3 sites over the week,liaising between tenant and landlord, and overseeing various residential projects, therefore own vehicle with UK...

  • Resident Liaison Officer

    2 months ago

    Manchester, United Kingdom Meridian Business Support Limited Full time

    We are looking for Resident Liaison Officers to join our construction client on a temp to perm basis. Your role within the business will be spent within the Manchester area (Blackley/New Moston), with time split over 2/3 sites over the week,liaising between tenant and landlord, and overseeing various residential projects, therefore own vehicle with UK...

  • Resident Liaison Officer

    2 weeks ago

    Manchester, United Kingdom Meridian Business Support Limited Full time

    We are looking for Resident Liaison Officers to join our construction client on a temp to perm basis.Make sure to apply with all the requested information, as laid out in the job overview below.Your role within the business will be spent within the Manchester area (Blackley/New Moston), with time split over 2/3 sites over the week,liaising between tenant and...

  • Resident Liaison Officer

    2 weeks ago

    Manchester, United Kingdom Meridian Business Support Limited Full time

    We are looking for Resident Liaison Officers to join our construction client on a temp to perm basis. Your role within the business will be spent within the Manchester area (Blackley/New Moston), with time split over 2/3 sites over the week,liaising between tenant and landlord, and overseeing various residential projects, therefore own vehicle with UK...

  • Resident Services Associate

    6 days ago

    Manchester, United Kingdom Downing Full time

    Resident Services AssociatenManchesternFull-TimenPermanentSquare Gardens by Downing Living is centred around green and open landscaped spaces. Fundamental to our brand is delivering a sustainable place to live and gather with exclusive shared resident amenities and services.The Resident Services Associate is generally the first point of contact, therefore...

  • Resident Services Associate

    2 days ago

    Manchester, United Kingdom Downing Full time

    **Resident Services Associate** **Manchester** **Full-Time** **Permanent** Square Gardens by Downing Living is centred around green and open landscaped spaces. Fundamental to our brand is delivering a sustainable place to live and gather with exclusive shared resident amenities and services. The Resident Services Associate is generally the first point...

  • Resident Services Associate

    4 weeks ago

    Manchester, United Kingdom Downing Full time

    **Resident Services Associate** **Manchester** **Full-Time** **Permanent** Square Gardens by Downing Living is centred around green and open landscaped spaces. Fundamental to our brand is delivering a sustainable place to live and gather with exclusive shared resident amenities and services. The Resident Services Associate is generally the first point...

  • Resident Services Advisor

    6 days ago

    Manchester, United Kingdom Vox Full time

    Resident Service Advisor - Manchester City Centre - Night Shift - Hours: 19:00 to 07:00 shift pattern with 4 days on then 4 days off. - Salary: £24,750 + performance related bonus The Trilogy Manchester are recruiting! Join our award winning on site team at one of Manchester's top rated Build to Rent schemes. We are looking for an enthusiastic, hard...

  • Resident Services Associate

    18 hours ago

    Manchester, United Kingdom Downing Full time

    Resident Services Associate Manchester Full-Time Permanent Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants. Square Gardens by Downing Living is centred around green and open landscaped spaces. Fundamental to our brand is delivering a sustainable place to live and gather with...

  • Resident Services Associate

    3 weeks ago

    Manchester, United Kingdom Downing Full time

    Resident Services Associate Manchester Full-Time Permanent Ready to apply Before you do, make sure to read all the details pertaining to this job in the description below.Square Gardens by Downing Living is centred around green and open landscaped spaces. Fundamental to our brand is delivering a sustainable place to live and gather with exclusive shared...

  • Resident Services Associate

    3 weeks ago

    manchester, United Kingdom Downing Full time

    Job DescriptionResident Services Associate Manchester Full-Time Permanent Square Gardens by Downing Living is centred around green and open landscaped spaces. Fundamental to our brand is delivering a sustainable place to live and gather with exclusive shared resident amenities and services.The Resident Services Associate is generally the first point of...

  • Resident Services Associate

    3 weeks ago

    Manchester, United Kingdom Downing Full time

    Resident Services Associate Manchester Full-Time Permanent Square Gardens by Downing Living is centred around green and open landscaped spaces. Fundamental to our brand is delivering a sustainable place to live and gather with exclusive shared resident amenities and services.The Resident Services Associate is generally the first point of contact, therefore...

  • Resident Services Associate

    3 weeks ago

    Manchester, United Kingdom Downing Full time

    Job DescriptionResident Services Associate Manchester Full-Time Permanent Square Gardens by Downing Living is centred around green and open landscaped spaces. Fundamental to our brand is delivering a sustainable place to live and gather with exclusive shared resident amenities and services.The Resident Services Associate is generally the first point of...

  • Resident Services Associate

    2 weeks ago

    Manchester, United Kingdom Downing Full time

    Resident Services Associate Increase your chances of reaching the interview stage by reading the complete job description and applying promptly.Manchester Full-Time Permanent Square Gardens by Downing Living is centred around green and open landscaped spaces. Fundamental to our brand is delivering a sustainable place to live and gather with exclusive shared...

  • Resident Services Associate

    3 days ago

    Manchester, United Kingdom Downing Full time

    Resident Services Associate Increase your chances of reaching the interview stage by reading the complete job description and applying promptly.Manchester Full-Time Permanent Square Gardens by Downing Living is centred around green and open landscaped spaces. Fundamental to our brand is delivering a sustainable place to live and gather with exclusive shared...

  • Resident Services Associate

    3 weeks ago

    Manchester, United Kingdom Downing Full time

    Resident Services Associate Manchester Full-Time Permanent Square Gardens by Downing Living is centred around green and open landscaped spaces. Fundamental to our brand is delivering a sustainable place to live and gather with exclusive shared resident amenities and services. The Resident Services Associate is generally the first point of contact,...

  • Resident Services Associate

    4 weeks ago

    Manchester, United Kingdom Downing Full time

    Resident Services Associate Manchester Full-Time Permanent Square Gardens by Downing Living is centred around green and open landscaped spaces. Fundamental to our brand is delivering a sustainable place to live and gather with exclusive shared resident amenities and services.The Resident Services Associate is generally the first point of contact, therefore...

  • Resident Services Associate

    3 weeks ago

    Manchester, United Kingdom Downing Full time

    Resident Services Associate Manchester Full-Time Permanent Square Gardens by Downing Living is centred around green and open landscaped spaces. Fundamental to our brand is delivering a sustainable place to live and gather with exclusive shared resident amenities and services. The Resident Services Associate is generally the first point of contact,...

  • Resident Services Associate

    5 days ago

    Manchester, United Kingdom Downing Full time

    Resident Services Associate Manchester Full-Time Permanent Square Gardens by Downing Living is centred around green and open landscaped spaces. Fundamental to our brand is delivering a sustainable place to live and gather with exclusive shared resident amenities and services.The Resident Services Associate is generally the first point of contact, therefore...