Network Operations Center Engineer

4 weeks ago


United Kingdom iXceed Solutions Full time

Role - NOC Engineer

Location - Rugby, UK (2 days a week)

Type - Permanent

Active SC clearance is required in this role.

Job Description:

Qualifications/Requirements

  • Cleared.
  • Network Data and Security knowledge. CCNA Level networking knowledge.
  • knowledge of configuring router, switches, and firewalls.
  • experience of NoC /Incident Handling and supporting Network technologies such as routing/switching, firewalls, load balancers, and proxies that underpin multiple data centres.
  • working with alerting and monitoring tools such as CISCO DNA-C, Prime, Nagios etc.
  • working with any ITSM tool such as Service Now.
  • certified or recent relevant experience working in ITIL controlled environment.
  • verbal and written communication skills.
  • includes P1 Operational on-call support, subject to scheduling.

Essential Responsibilities

  • support of Network environments across two UK Data Centres.
  • in-house ticket analysis, workgroup management and escalations.
  • Service utilities that underpin regional IT operations, including Monitoring & Alerting products.
  • support any requirements across the Cyber Security, Application, and Infrastructure groups in region.
  • and promote change control processes to ensure compliance and protect service.
  • asset management processes in region and improve CMDB accuracy.
  • and control Standard Operating Procedure (SOP’s) for IT processes.
  • and demonstrate an “Automation First” thinking. Deliver best fit use cases for automation.
  • with other teams across Linux, Windows, and DB teams.



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