VP, Tech Risk Management

VP of Digital Strategy, Product and Solutions page is loaded VP of Digital Strategy, Product and Solutions
Apply locations Remote time type Full time posted on Posted 3 Days Ago job requisition id 35442 Boston Medical Center Health System (BMCHS) is a ~$6 billion integrated academic healthcare system whose purpose is to transform the outcomes of low(er) income and vulnerable populations in Massachusetts, New Hampshire, and beyond. Anchored by Boston Medical Center, BMCHS has evolved to encompass six major entities: Boston Medical Center, WellSense Health Plan, Boston University Medical Group, Boston HealthNet (a network of community health centers), Boston Accountable Care Organization, and Clearway Health (a specialty pharmacy services provider).
BMC Health System occupies a unique position in the MA and US healthcare landscape. Over 60% of clinical care is in (near) full-risk arrangements, and there is a strong commitment to value-based care, and to addressing the core health drivers (social determinants of health) in the communities that BMCHS serves. BMCHS’s patients disproportionately come from communities of color, so BMCHS is deeply invested in addressing health inequities both within the organization, and in partnership with community organizations. Through WellSense Health Plan, BMCHS covers over 40% of all Massachusetts’ Medicaid members in exclusive payer-provider partnerships with eight accountable care organizations. Lastly, BMCHS’s academic enterprise provides a strong foundation of talent to study and disseminate its experience and to shape the health system more broadly.
The VP of Digital Strategy, Product and Solutions will be instrumental in driving cross-functional partnerships with various operations teams, product development, and engineering departments. The primary focus will be on enhancing process quality, product readiness, and the overall maturity of our product operations. The role will be pivotal in achieving operational excellence, efficient resource management, and fostering cross-functional collaboration to propel the success of the Digital Information office.
The VP of Digital Strategy, Product and Solutions will play a critical role in developing and leading key technology programs while ensuring strategic alignment with our mission of delivering exceptional and equitable healthcare to all. This position will be the right hand of the CDIO, overseeing the strategic planning process of technology and product operations as well as implementation. Partner with CDIO to launch and lead RFP Process, for Digital Strategy Task Force. The task force for leading BMCHS Digital Vision & Strategy development along with a multi-year implementation strategy
Recruit, Hire and Manage Digital Solution Pods, resourced with cross functional team. Skillsets include Experience Lead, UX/UI Designer, BMCHS Integration Lead, Business Analyst, Quality Engineer, Engineers (Full stack and DevOps), UX/UI Developer, Data Engineer, Architects (Data and Integration), Product Owner/Manager, Scrum Master
Lead task force in defining and measuring current state infrastructure, efficiency, revenue opportunities and enterprise data and analytics solutions, at a level of detail needed to develop the multi-year roadmap
Defining digital solutions roadmap, including the aspects of people, process and associated financial impact (cost savings, cost avoidance, revenue generation, etc.)
Accountable for the integrated digital experiences for patient, clinicians, payers, employees
Directly accountable for the engineering, planning, leadership, and direction of the technology capabilities that will support the delivery of BMCHS’ digital strategy, including data and insight as inputs for customer and wider business enterprise strategies
Leads the creation and execution of digital strategy roadmaps in collaboration with Product Managers, Engineering leadership, and Business leadership to drive innovation
Fosters effective cross-team collaboration and enabling efficient delivery of product enhancements using Agile, Lean and Six sigma methodologies
Provides strategic guidance and oversight to cross-functional teams involved in digital initiatives
Prepares executive-level reports for internal decision-making and represents BMC in external forums
Manages vendor relationships and partnerships to ensure the successful delivery of digital projects and initiatives
Maintains an in-depth knowledge of enterprise software engineering tools, practices, and processes to enable repeatable and reliable change
Develops and leads an innovation center to explore digital solutions prior to full scale implementation
Accountable to measurable business outcomes driven by digital solutions
Creating compelling marketing content to showcase customer value and competitive differentiation
Defining key performance indicators to measure the success of different initiatives
Collaborating with a wider team on project milestones and providing relevant updates to organizational management and stakeholders
(Master’s degree in business, Management, or related field
10+ years of related experience with a strong background in strategic planning and operations
Proven track record of leading complex, cross-functional projects and programs
Exceptional project and program management abilities
Experience in a variety of project methodologies including Waterfall, Lean, Agile, Six Sigma etc.
Demonstrated ability to develop and execute a comprehensive digital strategy
Exceptional communication skills and the ability to engage and influence senior executives
Strong leadership skills with a deep appreciation for diversity, equity, and inclusion
A growth mindset and a willingness to champion change to support organizational business readiness and change management plans
Working at Boston Medical Center is more than a job. It’s a chance to make a difference as part of our mission to provide exceptional and equitable care to all. As a nationally-recognized leader in health equity, nursing, initiatives to combat climate change, and many other areas, BMC is dedicated to improving the health of our community in Boston and beyond.
BMC’s mission to provide exceptional care without exception extends to our employees, and we have been recognized as a top employer and best place to work. A strong sense of teamwork and support for our staff are the bedrock of BMC, as we know that we can only provide exceptional care to patients when our staff are cared for too.
EEO & Accommodation Statement
Boston Medical Center is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic.
If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to Talentacquisition@bmc.Boston Medical Center participates in the Electronic Employment Verification Program. As an E-Verify employer, prospective employees of BMC must complete a background check before beginning their employment at the hospital. BMC requires all staff to be vaccinated against COVID-19 and flu, as well as receive a booster dose of the COVID-19 vaccine.
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