Sales Support Coordinator, Customer Service

4 weeks ago


England, United Kingdom Bytes Software Services Full time

Our turnover in Financial Year 2019 was in excess of £520M. We work with SME’s, corporates and public sector organisations to modernise and digitally transform their IT infrastructures.
We invest in our employees through on-going support, training and advice to help them achieve their career aspirations, rewarding success both financially and personally. There is opportunity to grow and move internally which can be seen through our long-standing employees who have developed existing and new skills to move into senior positions in the organisation leaving space for new team members to begin their journey.
Operating from modern, hybrid working environments with offices in Leatherhead, Reading or Manchester
Sunday Times Top 100 Best Places to Work
Excellent training and career prospects offered
Fantastic office with gym, canteen, open plan, smart casual dress code, regular incentives and company events
Supporters of 85+ charities with strong commitment to diversity and sustainability
To provide a high level ofinternal account management&adminsupport to the sales team, allowing thesalesteam to achieve targetandproviding customer excellence by meeting all SLA’s . Collaborate and work closely with our Vendor Alliances Team and Account Managers to help generate incremental business opportunities through strong customer relationships.
To ensure clients receive the very best in terms of service levels through both internal account management and procedural efficiency.
Work collaboratively with your aligned Account Manager and our Vendor Alliances team on all licensing requests and presenting these back to the customer
Work in collaboration with our Legal & Contract Teams to ensure customers adhere to the correct terms and conditions and contracts are signed and added onto the system
Management of Customer Relationship Management System (Dynamics) for allocated accounts
Assist Account Manager with monthly forecasting and account mapping
Provide, track, and follow up on all software quotations&manage and notify customers for allcontractual renewals
Distribute & follow up on all database alerts such as compliance and agreement expiry notifications
Training customers on vendor portalsand managementof these and theirbenefits
Collate and prepare data for customer QBR meetings
Generation of incremental business opportunities through strong customer relationships.
Be able to discuss Microsoft licensing programmes with customers and understand licensing rules and procedures for the different programmes available
WIDER TEAM NETWORK
Sales, Vendor Alliances, Managed Vendor Services (Renewals), Consultancy, Purchasing, MS Operations & Service Operations

Good understanding of IT (specifically software) and Business IT challenges

Interest in furthering Sales career by gaining supported experience dealing with customers

A proven track record of excellent customer service

Organised individual with excellent time management
Excellent verbal and written communication with customer service/facing skills essential
Commercial acumen and ability to construct and drive commercial outcomes to achieve positive results
Intermediate-level skills in use of Microsoft Office suite applications
#



  • England, United Kingdom Satarah Recruitment Full time

    New Job: Customer Service Coordinator You will be providing customer service and sales support to this growing business based between Northampton and Wellingborough. You will be supporting operations, driving excellence in customer service while championing sustainability, sound good? Are you passionate driven and a dynamic individual looking to develop...


  • England, United Kingdom Bytes Software Services Full time

    Our turnover in Financial Year 2019 was in excess of £520M. We work with SME’s, corporates and public sector organisations to modernise and digitally transform their IT infrastructures. We invest in our employees through on-going support, training and advice to help them achieve their career aspirations, rewarding success both financially and...


  • Rotherham, England, United Kingdom Martek Marine Ltd Full time

    Service Support CoordinatorPlease read the following job description thoroughly to ensure you are the right fit for this role before applying.Full-Time, PermanentRotherham, HybridAbout the CompanyMartek Marine focuses on disrupting, innovating and revolutionising ship safety, performance and crew welfare. It has supplied over 30,000 shipsets worldwide since...


  • England, United Kingdom French Selection Full time

    French speaking Sales Support Coordinator Technology, Sales support, Customer Support, CRM, Sales, Customer service, Account Management, Admin, Pre-sales, Aftersales, Orders, Data input, Sales Administration, Account Manager, B2B, Order processing, Fluent in French Northwich, Cheshire- Hybrid Working Pattern At commutable distance by car from:...


  • England, United Kingdom Page Personnel Sales Full time

    About Our Client This established retailer boasts a large workforce and a global footprint. The company specialises in beauty products and is known for its commitment to high-quality merchandise and exceptional customer service. Job Description Responding promptly to customer inquiries. Maintaining a high level of product knowledge and providing...


  • England, United Kingdom Brellis Recruitment Full time €28,000

    A superb new opportunity has arisen to join a well-established, successful company in the role of Customer Service Coordinator. The successful candidate will be working in a friendly, supportive team and will be responsible for a mixture of order processing, stock control and order management. This role would suit someone self-motivated, organised and...


  • England, United Kingdom Agenda Life Sciences Full time

    We have a fantastic new role for a Customer Services Coordinator, your main focus is to provide exceptional customer service that exceeds both customer and company expectations. You will need to bring your strong skill set and enthusiasm to contribute to the role's evolution and the growth of the business. You'll have the exciting opportunity to...


  • England, United Kingdom Uxbridge Employment Agency Full time

    Senior Sales Support Coordinator We're looking for a superstar Sales coordinator to join our client based in Bracknell. But it doesn't stop there, this administrator extraordinaire needs to be super client/customer driven, people orientated and thrive working in a busy and exhilarating environment of fast paced tech! You will provide critical...

  • Customer Coordinator

    4 weeks ago


    England, United Kingdom Holt Engineering Full time

    We are looking for an experienced Customer Coordinator to join our manufacturing client in Poole. This company can boast a friendly and close-knit team with a great dynamic, they are looking for someone to add value and build their customer base, the position offers lots of variety as you'll be looking after a wide range of market sectors. The main...

  • Sales Coordinator

    4 weeks ago


    England, United Kingdom Holt Engineering Full time

    We are looking for an experienced Sales Coordinator to join our manufacturing client in Poole. This company can boast a friendly and close-knit team with a great dynamic, they are looking for someone to add value and build their customer base, the position offers lots of variety as you'll be looking after a wide range of market sectors. The main...


  • England, United Kingdom RE People Full time

    Are you highly organized with a passion for managing client accounts? We are seeking a detail-oriented Customer Service Coordinator to join our client's team on a long term temp basis. You will be responsible for coordinating client account activities, tracking progress, and communicating with customers and suppliers to ensure projects are delivered on...

  • Service Coordinator

    3 weeks ago


    England, United Kingdom NZero Group Full time €24,000

    Are you a dynamic and innovative Service Coordinator eager to make a meaningful impact on the journey to net zero emissions in the gas industry? transformative role that merges your technical expertise with unmatched development opportunities and a clear pathway for advancing your career. Orbital has innovated within the gas industry since our inception in...


  • England, United Kingdom Barlow Wood Ltd Full time

    CUSTOMER SALES ADVISOR POYNTON (own transport required due to rural location) GBP25, 000 - GBP27, 000 + 10% BONUS Our client is seeking a Customer Sales Advisor to help maintain their continued growth within the commercial department. The role will entail contacting existing customers, predominantly main contractors, from their extensive data base of...


  • England, United Kingdom Hales Group Full time

    Customer Service Coordinator / Near Eye, Suffolk / Salary is dependent on experience / Full time / Permanent Hales Group are currently working with a warehousing and logistics company, seeking an experienced Customer Service Coordinator to join their team on a full time, permanent basis. Own transport is required due to location. 8:30am to 4:30pm,...

  • Sales Coordinator

    3 weeks ago


    England, United Kingdom Kirkland Associates Full time €24,000

    Our Derby based client are looking for a Sales Coordinator to join their friendly team. You will support the department with administrative, customer service and business development work. Full training will be given so experience is not required, they are looking for someone who is eager to learn and develop and someone who is good at building...

  • Sales Coordinator

    3 weeks ago


    England, United Kingdom Niche Recruitment Ltd Full time

    Are you a dynamic and experienced Sales Coordinator ready to make a significant impact in a fast-growing company? Our Wiltshire-based client is seeking a dedicated professional to manage customer orders from initial enquiry to confirmed order, ensuring seamless coordination and exceptional service. A varied and newly created role, this is a full-time...


  • England, United Kingdom RE People Full time

    Are you highly organized with a passion for managing client accounts? We are seeking a detail-oriented Customer Service Coordinator to join our client's team on a long term temp basis. You will be responsible for coordinating client account activities, tracking progress, and communicating with customers and suppliers to ensure projects are delivered on...

  • Sales Coordinator

    2 weeks ago


    England, United Kingdom Elevation Recruitment Limited Full time €40,000

    Job Description Sales Coordinator Doncaster Up to £40,000 DOE Are you passionate about pets and sales? Are you ready to develop your career with a market leader in various sectors of the food chain? Elevation are excited to be working with a global company as they expanding their sales team at their Doncaster site. As a Sales Coordinator, you'll...

  • Wholesale Showroom

    2 weeks ago


    England, United Kingdom Head Hunted Recruitment Ltd Full time €30,000

    Head Hunted Recruitment are working exclusively with an award winning business who are one of the largest in their sector and boasting a strong market presence, the company are in the process of hiring an experienced Senior Trade and Wholesale Sales Coordinator to join their Business Administration team. As Senior Trade and Wholesale Sales Coordinator...


  • England, United Kingdom Liberty CL Recruitment Full time €23,500

    If you have worked in customer services and are a strong communicator with good organisational skills we d love to hear from you! Liberty Recruitment Group is absolutely delighted to be partnering with our global client in their search for a Customer Service Coordinator to join their busy, supportive team! This is a full time, permanent position and is...