Service Desk Analyst

1 day ago


Manchester, United Kingdom Kite Consulting Group Full time €31,000

Service Desk Analyst – Professional Services (Manchester)

Technology Service Desk Analyst is required to join a growing professional services organisation to provide key support to users across multiple UK offices. The role is based in Manchester (hybrid working – 2 days in office) and is a permanent role offering a base salary up to £31,000.

Working with the Service Desk Manager, within a wider team of 40+ technology specialists, this person will provide critical hands on and remote support to a wide range of stakeholders. The role requires proven experience supporting Windows 10, Office 365 environments. The role presents the opportunity for extensive learning, qualifications and progression with the technology team.

Requirements

  • 1-2 years of experience within a Service Desk role.
  • Expert level knowledge of Windows 11 and Office 365.
  • MDM, troubleshooting iOS, Windows Laptops and Android devices
  • Experience with post trade or derivative trading.
  • Active Directory administration experience and exposure to service management tools.

This is a great opportunity to provide critical support with a growing business heavily aligned to technology. If you feel like you match the above and would like to hear more, please apply within.

Service Desk Analyst – Professional Services (Manchester)

Kite Human Capital – Hire Better

We are unashamedly focused on working with only the best people, who care about customer value and maintain a fantastic working reputation. If you are someone that is committed to working hard to achieve great results, views challenge as an exciting opportunity and wants to work in some of the best possible assignments then please get in touch, we’d love to help you find your next position.

We pride ourselves on rock solid integrity and honesty, and place client value at the centre of every decision we make.

2023 – Winner ‘Most Innovative Recruitment Agency’

2023 – Winner ‘Best Banking/Professional Service’

2018 - Winner Best Client Service

2017 - Winner Agency of The Year

2017 - Winner Banking & Financial Services Agency

2016 - Winner Banking & Financial Services Agency


  • Help Desk Analyst

    3 weeks ago


    Manchester, New Hampshire, United Kingdom DGH Recruitment Full time

    Help Desk Analyst Role SummaryWe are looking for a skilled Help Desk Analyst to join our team at DGH Recruitment. As a Help Desk Analyst, you will be responsible for providing IT assistance to end-users and assisting the Service Desk Delivery Manager in the triage of tickets.Responsibilities:Provide end-user IT assistance on all core desktop applications and...


  • Manchester, United Kingdom 4it Recruitment Ltd Full time

    **Service Desk Analyst - 1st Line -Office 365 - Windows 10 - Manchester/Remote - to £28k + to 25% Bonus** A Service Desk Analyst is required to support over 600 user across multiple sites. You will have a min 2 years’ experience with 1st line support, Active Directory, Office 365, Windows 10, Password reset, networking, account setting and excellent...


  • Manchester, United Kingdom 4it Recruitment Ltd Full time

    **Service Desk Analyst - 2nd Line -SharePoint-OnePoint-Office 365 - Windows 10 - Manchester/Remote - to £35k + to 25% Bonus** A Service Desk Analyst is required to support over 600 user across multiple sites. You will have a min 3 years’ experience with 2nd line support, Active Directory, Office 365, Windows 10, SharePoint, OnePoint, VPN, Antivirus and...


  • Manchester, United Kingdom Barry-Wehmiller Full time

    Description :The Enterprise IT Service Desk Analyst’s role is to provide our internal customers with an exceptional experience for every contact. The IT Service Desk Analyst will assist our customers with all aspects of their PC and mobile device related challenges. This includes resolution of incidents that may result in installing, diagnosing,...


  • Manchester, United Kingdom Kite Consulting Group Full time

    Service Desk Analyst – Professional Services (Manchester)Technology Service Desk Analyst is required to join a growing professional services organisation to provide key support to users across multiple UK offices. The role is based in Manchester (hybrid working – 2 days in office) and is a permanent role offering a base salary up to £31,000.Working with...

  • Service Desk Analyst

    19 hours ago


    Manchester, United Kingdom Kite Consulting Group Full time

    Service Desk Analyst – Professional Services (Manchester) Technology Service Desk Analyst is required to join a growing professional services organisation to provide key support to users across multiple UK offices. The role is based in Manchester (hybrid working – 2 days in office) and is a permanent role offering a base salary up to £31,000. ...


  • Manchester, United Kingdom Kite Consulting Group Full time €31,000

    Service Desk Analyst – Professional Services (Manchester) Technology Service Desk Analyst is required to join a growing professional services organisation to provide key support to users across multiple UK offices. The role is based in Manchester (hybrid working – 2 days in office) and is a permanent role offering a base salary up to £31,000. Working...


  • Manchester, United Kingdom Kite Consulting Group Full time

    Service Desk Analyst – Professional Services (Manchester) Technology Service Desk Analyst is required to join a growing professional services organisation to provide key support to users across multiple UK offices. The role is based in Manchester (hybrid working – 2 days in office) and is a permanent role offering a base salary up to £31,000. Working...


  • Manchester, United Kingdom Kite Consulting Group Full time

    Service Desk Analyst – Professional Services (Manchester)Technology Service Desk Analyst is required to join a growing professional services organisation to provide key support to users across multiple UK offices. The role is based in Manchester (hybrid working – 2 days in office) and is a permanent role offering a base salary up to £31,000.Working with...


  • Manchester, United Kingdom Kite Consulting Group Full time

    Service Desk Analyst – Professional Services (Manchester)Technology Service Desk Analyst is required to join a growing professional services organisation to provide key support to users across multiple UK offices. The role is based in Manchester (hybrid working – 2 days in office) and is a permanent role offering a base salary up to £31,000.Working with...

  • Service Desk Analyst

    4 weeks ago


    Manchester, United Kingdom ANS Full time

    Job SummaryThe Service Desk Analyst will be responsible for providing technical support to clients via phone and ticketing systems. This role involves triaging, investigating, and resolving customer incidents and issues, as well as escalating them when necessary.Key ResponsibilitiesManage customer tickets via ANS Support channels in line with defined SLAs...


  • Manchester, United Kingdom Barry-Wehmiller Full time

    Job Summary:The Enterprise IT Service Desk Analyst plays a vital role in providing exceptional customer experiences for our internal customers. This position involves assisting customers with PC and mobile device-related challenges, including incident resolution, installation, diagnosis, repair, maintenance, and upgrades. The ideal candidate will possess...

  • Service Desk Analyst

    2 months ago


    Manchester, United Kingdom Travel Counsellors Ltd Full time

    We are looking for a Service Desk Analyst who can help us offer a robust support service to these essential business functions in a considered and planned Tech department to remote end users and head office colleagues globally.This is a hands-on role requiring an elevated level of technical expertise, working closely with application, network, and security...

  • Service Desk Analyst

    3 months ago


    Manchester, United Kingdom Cognizant Full time

    Excellent opportunity for Service Desk Analyst to be part of our Infrastructure services practice. Cognizant Infrastructure Services – Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting/Professional and Managed Services, across Enterprise Computing, Cloud services, Security Services, DevOps, Data...

  • Service Desk Analyst

    2 weeks ago


    Manchester, United Kingdom Cognizant Full time

    Excellent opportunity for Service Desk Analyst to be part of our Infrastructure services practice. Cognizant Infrastructure Services – Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting/Professional and Managed Services, across Enterprise Computing, Cloud services, Security Services, DevOps, Data...

  • Service Desk Analyst

    2 months ago


    Manchester, United Kingdom Cognizant Full time

    Excellent opportunity for Service Desk Analyst to be part of our Infrastructure services practice. Cognizant Infrastructure Services – Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting/Professional and Managed Services, across Enterprise Computing, Cloud services, Security Services, DevOps, Data...


  • Manchester, United Kingdom Manchester Metropolitan University Full time

    **Who are we?** As part of IT & Digital, the IT Service Desk acts as a first point of contact for IT-related queries from up to 45,000 students, staff, and guests at Manchester Met. The work we do has a direct impact on the experience of our students and colleagues, and so we are committed to providing a consistently excellent and efficient service,...


  • Manchester, United Kingdom Barry-Wehmiller Full time

    Job Description:The Enterprise IT Service Desk Analyst plays a critical role in delivering exceptional customer experiences for our internal stakeholders. As an IT Service Desk Analyst, you will be responsible for resolving PC and mobile device-related challenges, ensuring timely and effective support. Your top priority will be to provide world-class...

  • Service Desk Analyst

    2 months ago


    Manchester Area, United Kingdom Cognizant Full time

    Excellent opportunity for Service Desk Analyst to be part of our Infrastructure services practice. Cognizant Infrastructure Services – Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting/Professional and Managed Services, across Enterprise Computing, Cloud services, Security Services, DevOps, Data...

  • Service Desk Analyst

    2 months ago


    Manchester Area, United Kingdom Cognizant Full time

    Excellent opportunity for Service Desk Analyst to be part of our Infrastructure services practice. Cognizant Infrastructure Services – Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting/Professional and Managed Services, across Enterprise Computing, Cloud services, Security Services, DevOps, Data...