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Service Desk Team Lead

4 weeks ago


Tamworth Staffordshire, United Kingdom KP Snacks Full time €47,566

Maintenance Lead
Days based role , Mon to Fri (no shifts)

With an annual turnover of more than €3 billion, the Intersnack Group has grown and flourished to become a market leader in savoury snacks, present in over 30 countries across Europe, Australia, New Zealand and beyond, employing more than 14,000 employees and 44 factories globally (33 in Europe, 3 in Australia, 3 in New Zealand, 2 in India and 3 in Vietnam).

In the UK KP Snacks consists of c2,300 colleagues across our seven factory locations and Slough HQ. We make great tasting snack brands such as Hula Hoops, McCoy’s, Pombear, KP Nuts, Butterkist popcorn, Tyrrells and popchips.

Bonus scheme
· Medicash Health cash plan
· Private Healthcare (dependent on Grade)
· KP Pension Plan – matching contribution stakeholder pension plan (up to 7% of salary) which also includes life assurance and income protection
· 25 days holiday
. 5-year service additional holiday
· Annual salary review
· MyGym Discounts
· Holiday Buy (buy up to an additional 5 days holiday per year)
· Cycle to Work
· Company Sick Pay – once eligible
· Employee Assistance Programme
· Digital GP
· Best Doctors - 2nd medical opinion
· Access to KP4ME - online benefits, discounts, prizes, competitions and information platform with access to mental, physical and financial wellbeing information and tools

As our Maintenance Lead, you’ll play a pivotal role in the production line team. You’ll be the lead Maintenance Engineer for the area and be part of a management team of 3 (Process Lead, Maintenance Lead and Line Lead).

The Maintenance Lead is responsible for defined processes within a dedicated area of the site to reduce or eliminate the costs that are caused by maintenance of equipment and machine downtimes. As a management team, you’ll review losses within the area, develop action plans and deliver sustained improvement results. Acting as the Engineering specialist on your shift, you will be a crucial resource and will have the opportunity to be involved in many projects and initiatives.

Maintenance Planning and Scheduling DMs (Daily Maintenance) for the lines
Plan the maintenance and repair work for the next 24 hours and complete during scheduled downtime
Provide updates during DDS (Daily Direction Setting) on any PM’s (Preventative Maintenance) being conducted in the next 24 hours
Prepare and lead the scheduling of the maintenance work for the next week during the weekly maintenance meeting
Prepare the schedules for monthly maintenance work as dictated by the annual maintenance plan and as previously identified during the monthly meeting
Development and updating of the annual maintenance plan.

We operate an inclusive recruitment process to attract diverse talent and educate hiring managers on bias. Additionally, we run a comprehensive program addressing various diversity topics to promote an inclusive workplace. Whichever method you are using to apply, please ensure that your application clearly demonstrates the relevant skills we are looking for, with clear evidence to support.


HNC/HND or Degree in an Engineering discipline (ideally with an electrical bias)
A minimum level 3 electrical qualification