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Parts Advisor

5 months ago

Swindon, United Kingdom Inchcape Retail Limited Full time
Parts Advisor - Audi SwindonSalary: £26,862.26 + OTEHours: 45 Hours Full TimeCreate experiences you can be proud of. Working with world-class brands as a Parts Advisor, you will be a key part of the Retail Centre. You will have excellent communication and organisational skills to deal with customers face to face or over the phone, providing an outstanding customer service to all customers.As part of a successful, global automotive group, you'll broaden your experience across both site and brands. With the right support from us, you'll be able to progress as high as you can aim.What we can offer you:- 33 days’ annual leave, including bank holidays, rising with length of service- Holiday buying scheme- Retail discounts- Gym discounts, cash healthcare plans, and a cycle-to-work scheme- Car discounts for new and used purchases and servicing- Flexible pension scheme and Sharesave scheme- Family-friendly policies- A wellbeing programme- Internal colleague recognition system- A community volunteering dayWhat you’ll do day to day:- Provide an outstanding level of customer care- Advise customers on parts availability- Provide advice on suitable parts- Monitor and manage stock levels- Monitor and arrange stock delivery- Obtain and process payments in a timely manner- Maintain accurate customer records- Help customers with their requirementsHelpful skills and qualifications:- Excellent communication and organisational skills- Passion for delivering an incredible experience- IT Skills including use of web systems, email, and Microsoft Excel- Excellent time management skills- Previous experience in a target-driven role- Full UK driving licenceWho we are:Inchcape is a global automotive group that sells, services, and repairs the world’s best-known car brands. Our mission is to create outstanding and trusted experiences for our customers, partners, and people. Join us at Inchcape and be a part of an extraordinary team