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Desktop Engineer

4 months ago


Yeovil Somerset, United Kingdom FDS, A DXC Technology Company Full time

We have an exciting opportunity for an experienced Desktop Engineer to provide our client, onsite day-to-day IT support based at their Yeovil site office. The site benefits from easy access to travel links, free parking, and subsidised employee rates at the on-site restaurant. If you are interested in applying for this job, please make sure you meet the following requirements as listed below. This is a full-time, permanent position working 08:00 – 17:30 Monday to Thursday and 08:00 – 16:00 on Fridays. Due to the nature of the client's work the successful candidate will need to be able to obtain SC Security Clearance. As a Desktop Engineer your role will involve: Desktop / Laptop / VDI build, configuration and deployment to end users Software installation / deployment Smartphone deployment Assisting the 2nd Line support team with laptop, desktop and VDI terminals support calls Hardware installation / upgrade / break fix for desktop, laptop, and server Smartphone support Service Desk cover as required Assisting with customer projects What we're looking for: Full UK driving license is essential to provide support across the large site and surrounding satellite sites Microsoft Windows 7 and 10 Operating Systems – Deployment, configuration and support Microsoft Office 2010 onwards Proven and demonstrable software and hardware troubleshooting skills, experience in a Deskside Support role Knowledge of Microsoft SCCM and OS / Application deployment Good verbal communication: ability to communicate to all levels Good written communication: concise and accurate call logging, documentation and email correspondence Good time management / organisational skills Work well as part of a team or independently Desirable skills / qualifications: Microsoft Windows 7/10 training and certification Active Directory management Understanding of SCCM Understanding of Mobile Iron or similar mobile device management platforms Understanding of McAfee EPO This is an excellent opportunity to join us and as an employee you will gain access to a large library of training courses and accreditations to help further your skills and development. As an FDS Employee you will benefit from:

  • benefits including, private medial and health insurance, basic cover paid by employer
  • eye test vouchers
  • pension scheme
  • protection after 6 months’ service should you be off work due to serious illness
  • days holiday rising by 1 day per year to max 25
  • to purchase / sell additional holiday
  • insurance
  • Assistance Programme, free confidential advice covering a range of areas including mental health and financial support
Apply now for consideration By completing the application process you agree that ES Field Delivery UK LTD (FDS) may contact you in line with General Data Protection Regulation (GDPR) in connection with your application via the contact details you provided in relation to the vacancy you have applied for. Our Privacy Notice can be viewed on our website.