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College Officer

3 months ago


Reading Berkshire, United Kingdom University College of Estate Management Full time €33,000

Full time (35 hrs/wk), maternity cover for 1 year
Applicants are required to submit a current CV, cover letter or email, and a Recruitment Check Form which can be found on our website.

A brilliant opportunity has arisen for a positive and enthusiastic individual to join our fast-paced Academic Quality Unit. Our mission is to drive excellence through high quality, professional service which maintains academic quality and governance standards, whilst underpinning an outstanding student experience. As a Student Casework Officer, you will assist the team by overseeing the effective operational management of UCEM’s student complaints and appeals procedures. Oversee the effective operational management of UCEM’s student appeals and complaints procedures.
Attend Academic Misconduct Panel meetings as the Academic Quality Unit representative, to ensure that procedure is followed and that the minutes accurately reflect the discussions at the meeting.
Work with the Director of Academic Quality in disseminating key quality issues across UCEM including delivering quality related training.
GCSE Maths and English Language Grade C or 4 or above.
Experience extracting, analysing and interpreting information including data to produce written reports.
Effective planning, co-ordination and organisational skills with a strong attention to detail.
University College of Estate Management (UCEM) is a long-standing and leading provider of supported online education with a long-term ambition to be the world’s most sustainable university. Wellbeing and work-life balance are a priority for us, with flexible working arrangements and a generous holiday allowance amongst some of our key employee benefits.
EQUALITY, DIVERSITY, AND INCLUSION
Here at UCEM we champion equality, diversity, and inclusion in our workforce. We celebrate diversity and the strengths it brings to our staff body, our student community and our Board of Trustees, recognising that people are key to our success.