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Business Support Officer

5 months ago

United Kingdom HMGCC Full time

Business Support Officer Ref. 911

Salary £27,028

Job description

This role is full-time (37 hours per week Monday to Friday) and part-time (minimum of 25 hours per week) positions available, flexible working patterns will be considered.

Want a job that gives you the flexibility you need?

Want to work somewhere that you can really make a difference?

You’ll bring your excellent organisation and communication skills to support areas across the whole business.

Your transferable skills of using Microsoft Office and customer service experience will enable you to provide the critical support the business needs.

You’ll be open to learning new things and getting involved in a variety of teams and tasks.

No two days will be the same, one day you could be assisting with planning an event and the next you could be reviewing critical business reports to enable key decision making.

Whatever your role here, you will be enabling the UK Government to produce reliable and totally secure communications to protect national security. It doesn’t get much more important than that.

More About You

You’ll already have:

  • Excellent communication skills, written and verbal
  • Experience in a customer service or public sector role
  • Confidence using Microsoft Office (Word & Excel)

To strengthen your application, it would be beneficial if you have one or more of the following (but these are not essential):

  • Experience of working with sensitive information
  • Experience of tracking budgets & expenditure
  • Experience of streamlining processes, ensuring teams work as efficiently as possible

Your Personal Skills

You will be the type of person who:

  • Enjoys working in a busy team, supporting each other to achieve goals
  • Likes to work through problems logically, drawing upon your experience to provide appropriate solutions for managed to get the results they need
  • Thrives on change and enjoys working in a busy environment where each day could be different
  • Likes to work on your own initiative, able to plan ahead and manage your workload, adapting to changing demands as they arise
  • Enjoys working with a variety of people and is confident and pro-active in asking for help, support and guidance when needed

Putting your skills to use

Using your diverse range of skills within Business Support, common responsibilities will include:

  • Following procedures and adhering to time scales which enable required day to day activity to be completed
  • Providing diary support, event planning and coordination to the team management
  • Representing the department at such events, activities or meetings across or outside of the organisation
  • Organising and managing the teams working environment to ensure that everyone is able to operate and deliver effectively, dealing with routine matters on the teams behalf
  • Maintaining an awareness of relevant legislation, policy and best practice and be able to communicate these to others
  • Supporting the production of relevant reports for the team, department and business
  • Maintaining team and department documentation and records
  • Providing guidance in response to customer/stakeholder requirements (face to face, in writing or over the phone) in an efficient and effective manner, seeking guidance where answers are not covered by processes or procedures
  • Completing tasks to agreed quality, time and cost objectives, informing managers of progress and communicating risks appropriately