Pool Worker

3 weeks ago


Edgware Greater London, United Kingdom Hestia Housing Support Full time

We are Hestia. We make a difference. 

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. We provide a range of services, including Domestic Abuse support, Modern Slavery assistance, Mental Health & Complex Needs care, and Criminal Justice. Our mission is to empower individuals to rebuild their lives and achieve independence.

The service you will work in….

Hestia's Mental Health Integrated Voluntary and Community Sector (VCS) Team work within the NHS' Community Mental Health Team (CMHT). We help people to connect with what is meaningful to them and provide therapeutic, trauma-informed support. We work closely with the community to improve access to mental health services, develop local resources, and address health inequalities. 

A day in this role looks like….

As a Pool Worker at Hestia, you will play a crucial role in our Voluntary Community Service .   Your contributions will directly influence the lives of our service users, guiding them towards a path of empowerment and independence.

A day will never look the same and some of the things you can expect to do/be responsible for are:

  • Work within multidisciplinary team (MDT) of clinicians (Mental Health Nurses, Community Psychiatric Nurses, Psychiatrists, Psychologists, Occupational Therapists) and Social Workers.
  • To be a named Keyperson on Service User's (SU) electronic records (RiO) and a main point of contact for the SU, as well as relevant statutory and community organisations.
  • Work collaboratively as part of the Core Locality MDT and SU to develop their recovery plan and lead on co-produced formulation of community/social support related objectives and goals.
  • To attend all relevant clinical and social MDT appointments relevant to wider MDT team and individual SU's support.
  • Record SU's support and progress information on the BEH Trust's clinical electronic patient records system (RIO).
  • To hold a caseload as well as provide ad-hoc joint work support (within workload capacity of 30 Service Users per month).
  • Lead on assessment and management of client care needs through Dialog +, initial data collection, monitoring of SU's progress, feedback, discussion, and reports and in care reviews with the clinical MDT team.
  • Lead on building relationship with the local community and statutory services and connect clients to those resources and support a ‘warm handover'.
  • To be aware of fundamental theory and practice and apply to clinical work applicable in this service in terms of Mentalisation Based Treatment, Structured Clinical Management, Risk Assessment and Management, and Relapse prevention work. 

Why Hestia?

Joining Hestia means more than just a job; it's an opportunity to be part of something bigger. We offer a supportive, inclusive and resolution driven work environment where your contributions are recognised and valued. As a member of our team, you will have the chance to grow both personally and professionally while making a lasting impact on the lives of those we serve.

We are looking for candidates who bring a combination of passion, expertise, and dedication to the table. To excel in this role, you should possess:

  • NVQ Level 4 in care or equivalent OR Minimum of two years working experience in a mental health setting.
  • Lived experience of mental illness and completed Peer Support training or equivalent.
  • Wide range of life experiences to bring an enabling and positive view of opportunities for others.
  • Understanding of the issues and concerns of mental health service users.
  • Understanding and practical knowledge of recovery, and coproduction.
  • Experience of liaising with other agencies and partners.
  • Awareness of treatment outcomes, recovery tools, care planning, assessment of risk.
  • Awareness and understanding of the functions of MDT.
  • Knowledge and understanding of the Mental Health Act 1983 amended 2007.
  • Experience of training, teaching, coaching/mentoring others.
  • Appreciation of the community resources within the geographical location of the post and key partners.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.


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