Credit Policy Manager

2 weeks ago


London, United Kingdom myGwork Full time

This inclusive employer is a member of myGwork – the largest global platform for the LGBTQ+ business community.
At Florence, we're on a mission to revolutionise health and social care staffing with innovative technology
Launched in 2017, we work with 90,000+ nurses, carers and support workers, 100,000 e-learners, and more than 2000 care providers across the UK. Nurses and carers have worked almost 1 million hours and earned more than £20 million by booking shifts through Florence.
With offices in London, Glasgow, Birmingham, Paris and Toronto, this is a really exciting time to join Florence and be part of a health tech company with a purpose.
Find out more about our mission to make care outstanding at
We are looking for a skilled Credit Controller to become a valuable member of our dynamic finance team and contribute to our exciting growth. This position is perfect for a motivated, junior professional who is eager to advance in their career and join a forward-looking company that will support their professional development.
Performing detailed bank and customer account reconciliations to ensure accurate and up-to-date financial records.
Actively managing various finance inboxes to efficiently handle incoming requests and inquiries, maintaining an organised and streamlined workflow.
Providing accurate and timely statements to customers, ensuring transparency and clarity in financial transactions.
Collaborating closely with Regional Account Managers, Account Directors and wider Operations team o ensure timely and successful debt collection, contributing to maintaining a healthy cash flow for the organisation.
Preparing ad-hoc reports for customers when needed, catering to their specific requirements and providing valuable insights into their financial data.
Executing daily downloads directly from the bank and allocating payments accurately, maintaining the integrity and completeness of financial transactions.
Working diligently to achieve monthly cash collection targets, contributing to the financial stability and growth of the organisation.
Experience in credit control role for 1-2 years
Exceptionally organized with a track record of timely and high-quality completion
Proficient in using MS Excel
Knowledge of Xero and LOOKER is advantageous, but not mandatory
Understanding of factoring/invoice discounting is advantageous, but not mandatory
Competitive salary
25 days annual leave with option to purchase additional days
Private healthcare insurance
Enhanced maternity and paternity leave
Cycle to Work Scheme
Flexible personal benefits
We are proud to be an equal opportunities employer, and believe we find our strength in our diversity. If you require any accommodation to assist you in the interview process, please submit this with your enquiry.
We offer a flexible, empathetic and highly collaborative working environment. If you are motivated by the prospect of a career with a forward-thinking tech company committed to inclusion, we’d love to hear from you.


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