IT Technician

Your new company This is a thriving multi-academy trust, currently consisting of 11 schools and a teaching school, providing to both primary and secondary aged pupils across Greater Manchester. They are a highly respected multi-academy trust committed to providing an outstanding level of education, ensuring the highest level of teaching and learning, fostering ambition and ensuring that every pupil has equal opportunity to succeed. Each school in the trust has their own identity, however they all possess a strong sense of community and values with a culture built on respect, accountability and aspiration. As an organisation, the staff work collaboratively towards a common goal and are all supported with staff development and career progression whilst working in an inclusive environment where everyone can thrive. With a well established central IT team, with longstanding staff, the team are excited to add an IT Technician to their team who will be based at a secondary school in Wigan and become an integral part of this team. Your new role As IT Technician, you will report to the Regional IT Manager and will be responsible for providing a high level of IT support to staff and pupils through hardware and software support, also working with the wider IT team to deliver projects. Responsibilities will include: Provision of first and second line IT support, supporting with hardware and software working closely with staff and pupils. Overseeing the IT helpdesk for the school, responding to any requests efficiently and resolving in line with SLAs. Provision of support with equipment bespoke to the education sector; AV, interactive whiteboards and MI systems. Liaising with the wider IT team and third party providers to ensure the highest level of IT support is provided. Ensuring the school network is maintained and resolving any connectivity issues. Working collaboratively with the wider IT team to successfully deliver IT projects. Please note this role will be based on site 5 days a week in Wigan, with occasional requirements to travel to other sites in Greater Manchester, therefore it is essential that you have your own UK driving licence. What you'll need to succeed In order to be successful in securing this position, you will possess IT experience working in a reactive IT support environment, with experience working in the education sector being beneficial. You will have a passion for providing a high level of IT service to end users, as well as an interest in working in this rewarding education sector. Strong communication and relationship building skills are also essential, as you will be liaising with teaching staff and pupils, as well as working as a key part of the wider central IT team. As this role requires occasional travel where advance notice will be provided, you must also have your own UK driving licence. What you'll get in return In return, you will be paid a competitive salary of between £29,000 and £33,700, which is dependent on experience in both IT and in the education sector, as well as receiving an attractive benefits package. This includes a local government pension scheme, a generous holiday entitlement and various employee lifestyle discounts. In addition, you will become a key part of this organisation's success story, with opportunities for further development and progression, whilst gaining access to further training. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk