Concessions Manager, Wembley Stadium

2 weeks ago

Wembley, United Kingdom Delaware North Full time
The opportunity

Delaware North UK is hiring a full-time Concessions Manager at Wembley Stadium in London. In this iconic location, there are always opportunities to shine. As a Concessions Manager, you will be driving successful concessions operations, with your effective and passionate leadership of collaborative teams ensuring exceptional guest service, managing cost lines, and collaborating with Head of Concessions on financial planning. If you are the quick-thinking, strong, and composed leader we are looking for, ready to share our vision for operational excellence in this incredible setting, take a shot at your career with us. Join our valued team at this extraordinary venue.

Pay

£40,000 per annum

What we offer

Lofty goals? We have them too. At Delaware North UK, we like a challenge, and talent and hard work are rewarded. Here, you'll find yourself working at the coolest venues with some of the best team members. We're looking to create the future of hospitality, so if you're ready to take the next step, score your next career goal with us and see why Delaware North is your best move yet. As our team member, you'll receive:

  • A generous 33-day holiday allowance (including bank holidays)
  • Favourable pension contributions
  • Experience in a dynamic workplace hosting major international sporting events and concerts.

Help us delight the world by applying today.

What will you do?
  • Collaborate with the Head of Concessions, culinary, and concessions teams to ensure effective operations, financial planning, and achievement of budgeted targets, while tracking event sales to support future planning and improve performance.
  • Manage and analyse event sales, stock, labour, wastage, and stock-to-cash to improve future event planning and profitability.
  • Create and implement action plans to improve guest experience and business performance.
  • Build strong relationships with senior business leaders and provide administrative assistance when needed, including proactively supporting recruitment, onboarding, and team member training, ensuring a high-performance culture focused on guest service excellence.
  • Ensure the operation complies with current health and safety, food hygiene, fire regulations, licensing laws, and trading standards, maintaining Delaware North's policies and standards of excellence.
More about you
  • 3+ years' experience, including 2+ years' of managerial experience; no degree required.
  • Experience managing, guiding, and leading large teams within a high-volume, fast-paced catering or hospitality environment.
  • Knowledge of the Food & Beverage industry, preferably within a hospitality or catering environment.
  • Working with technology platforms within an operational environment is beneficial.
Who we are

Since its opening in 2007, Delaware North has been the proud hospitality provider at the iconic Wembley Stadium, home to England's National Football Teams. As the UK's most significant sports and entertainment venue, the buzzing Wembley Stadium has showcased some of the world's most iconic events, giving Delaware North team members countless opportunities to build outstanding memories with our guests.

From the Lionesses making history in 2022, winning the UEFA Women's Euros with a record crowd for their first European title, to world-class concerts from Adele, Coldplay, Ed Sheeran, Harry Styles, and The Weeknd, there is something for every entertainment enthusiast to enjoy. Wembley Stadium holds historic moments in English entertainment; with a glowing reputation that precedes itself, working with Delaware North at Wembley gives you first-class access to making spectacular events come to life.

Our business is all about people, and that includes you. At Delaware North, you're not just part of a team — you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Together, we're shaping the future of hospitality — come grow with us


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